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Mazda Lakeland - Service Center

Lakeland, FL

4.2
167 Reviews

167 Reviews of Mazda Lakeland - Service Center

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February 15, 2023

They were very nice, helpful and the place was very clean. I'm very satisfied. More

by Cuchita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Feb 18, 2023 -

Mazda Lakeland responded

Hi Cuchita, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 14, 2023

I was very pleased with our experience at Mazda Lakeland. Tony Montano and Ozzie communicated with me verbally as well as a video as my MX 5 was being look at. More

by bobc170a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tony Montano, Evan Noriega Thomas
Feb 17, 2023 -

Mazda Lakeland responded

Hi, we appreciate your positive review of your experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 14, 2023

Everyone there are very helpful and accommedating. Showed up there last Saturday Feb. 11th, without an appointment due to a check engine light alert. They were able to resolve the problem in a couple More

by billmoroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Feb 16, 2023 -

Mazda Lakeland responded

Billmoroney, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2023

I live in Tampa and bought my vehicle at the Lakeland dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything More

by Ruthie.Gillard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Montano (10 stars) for Tony!!!! , Evan Noriega Thomas
Feb 13, 2023 -

Ruthie.Gillard responded

I live in Tampa and bought my vehicle at the Lakeland dealership. I will always come here to have my car serviced. The techs are very professional and always provide what service was done and if anything else needs attention. My person was Tony Montano and he was top-notch. Thank you Tony!

Feb 16, 2023 -

Mazda Lakeland responded

Ruthie, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2023

Very pleasant and thorough staff. Loved the video they sent me only could be made better if they served tea as well as coffee! More

by Daisy's Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Feb 03, 2023 -

Mazda Lakeland responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

January 22, 2023

The staff was professional and kept me informed about service progress. I would recommend the service department for you Mazda service needs. More

by Roger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Montano
Jan 23, 2023 -

Mazda Lakeland responded

Hi Roger, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2023

Dalton Friedel did a very good job. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. More

by S. Lander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Friedel
Jan 19, 2023 -

Mazda Lakeland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2023

I came to the Mazda Lakeland dealership and made an appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be More

by Dean
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evan Noriega Thomas
Jan 18, 2023 -

Mazda Lakeland responded

Dean, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (863) 274-7240 so we can work towards a resolution.

January 11, 2023

Excellent customer service, good amenities in the dealer, Need to work on the time for an oil change and updates about the status of the service. More

by Jayse7enevents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Jan 16, 2023 -

Mazda Lakeland responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 02, 2023

Great Customer Service. Went in for an Oil change and they thoroughly checked my vehicle over and completed the service in minimal time. More

by t4bedfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Jan 04, 2023 -

Mazda Lakeland responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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