169 Reviews of Mazda Lakeland - Service Center
Best service. Very friendly staff.Quick service.Mazda lakeland gives very good customer service.Really appreciate ur efforts.Thanks guys. Very friendly staff.Quick service.Mazda lakeland gives very good customer service.Really appreciate ur efforts.Thanks guys. More
Shortly after dropping my car off at service for a scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was substantially lower than what CarMax had offered me the day before. They asked to match the offer. They ended up not matching it, which was OK since CarMax bought the car the next day. I was given a completion estimate of 10:00-10:15. At 11:05 I went back to the service desk and asked if it was done. I was informed it was done at 10:15, but that "sales" told them to wait until they were "finished" with me. So I set there waiting needlessly for 50 minutes. More
I had a problem with my infotainment system and the service writer, Dalton was helpful and explained everything in layman’s terms. He was friendly and knowledgeable. My system was repaired and my car w service writer, Dalton was helpful and explained everything in layman’s terms. He was friendly and knowledgeable. My system was repaired and my car was cleaned inside and out. My only issue is the bubbles remaining on my screen similar to a phone’s screen protector. My experience was a good one and I would definitely recommend them. More
The service department is amazing. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Great snacks and coffee available while waiting for service. Great experience every time I go for my vehicle maintenance or any issues. Thanks to Nemer Amador, Dalton, Ozzie, Sophia, and Denise. More
Handsome showroom, remodeled since my last visit. Bright, clean, inviting. Restroom was immaculate, usually a barometer whether they care for their customers. Bravo! Bright, clean, inviting. Restroom was immaculate, usually a barometer whether they care for their customers. Bravo! More
Dealership is clean and comfortable. I was disappointed with the gentleman at the service counter. He seemed to challenge me with each statement I made....even seemed annoyed when I a I was disappointed with the gentleman at the service counter. He seemed to challenge me with each statement I made....even seemed annoyed when I asked for window cleaner and paper towels so that I could clean all the "love bugs" off my windshield. He proceeded to do it for me, but said he had no additional window cleaner. I did not believe that was true. I did not believe I was asking too much. I travel a distance to go to the dealership where I purchased my vehicle, but I may be rethinking that in the future. More