Mazda Lakeland - Service Center

The service was great. I arrived a little before my appointed time and they took me right in. The service personnel were friendly and courteous. The car was done at the ti I arrived a little before my appointed time and they took me right in. The service personnel were friendly and courteous. The car was done at the time they predicted. The dealership was clean and comfortable. More

Very polite and friendly service people who listened carefully and did all that I asked them to do carefully and did all that I asked them to do More

Easy to make appointment. Wait time was even less than what was projected. I like that the service advisor stays in communication during the process. Wait time was even less than what was projected. I like that the service advisor stays in communication during the process. More

I've been very impressed by the whole process! Quickly checked in & was done within 2 hrs for general maintance. Definitely would recommend them! Quickly checked in & was done within 2 hrs for general maintance. Definitely would recommend them! More

People who work there are the best. Very polite. However the communication needs a lot of work. Took 4 days to have breaks and rotors put on. Called to see if my car was ready and they Very polite. However the communication needs a lot of work. Took 4 days to have breaks and rotors put on. Called to see if my car was ready and they told me they would call me back. Two hours later I had to call them. If you spend 1600$ on your car they should call you with the repair prices- not send a text message. And no free car wash coupon. More

This dealership provides worst service I have experienced in all my years of buying cars. In efforts to air my grievances, I can't even get the service manager to return my call. I would recommend another d in all my years of buying cars. In efforts to air my grievances, I can't even get the service manager to return my call. I would recommend another dealership. More

The staff here is amazing. Never any surprises. The walk around video of the car service is great. You can see exactly what they are seeing. I highly recommend Mazda vehicles a Never any surprises. The walk around video of the car service is great. You can see exactly what they are seeing. I highly recommend Mazda vehicles and the Lakeland Mazda dealership. More

We had very good service from arrival to departure! The service was efficient and above because they also checked out a tire problem. I loved the video and notices sent to my phone. The service was efficient and above because they also checked out a tire problem. I loved the video and notices sent to my phone. More

Best service. Very friendly staff.Quick service.Mazda lakeland gives very good customer service.Really appreciate ur efforts.Thanks guys. Very friendly staff.Quick service.Mazda lakeland gives very good customer service.Really appreciate ur efforts.Thanks guys. More

Shortly after dropping my car off at service for a scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was substantially lower than what CarMax had offered me the day before. They asked to match the offer. They ended up not matching it, which was OK since CarMax bought the car the next day. I was given a completion estimate of 10:00-10:15. At 11:05 I went back to the service desk and asked if it was done. I was informed it was done at 10:15, but that "sales" told them to wait until they were "finished" with me. So I set there waiting needlessly for 50 minutes. More