Mazda Lakeland - Service Center

Always amazing service at Mazda Lakeland! Dalton is top-notch and really lives into the importance of the customer experience. Dalton is top-notch and really lives into the importance of the customer experience. More

1 1/2 hours for an oil change. Need to improve on this. Makes me wonder if all that time is spent on finding something to sell me. Need to improve on this. Makes me wonder if all that time is spent on finding something to sell me. More

Everyone at Mazda Lakeland is the sweetest and cutest! ! I had such a pleasant and efficient experience from the moment I pulled up. Dalton at the front desk was very kind and knowledgeable about my questi ! I had such a pleasant and efficient experience from the moment I pulled up. Dalton at the front desk was very kind and knowledgeable about my questions. Angel made such a cool video about my car's maintenance. Keith was amazing too!! They all made me smile and happy. :) More

First class in every respect. New facility is superb with service to match. Highly recommend. New facility is superb with service to match. Highly recommend. More

Worst experience I've had in my 10 years of getting service here. Tech was either unresponsive to text or it took several hours for a response. Had my car for a week and could not get a loaner. If t service here. Tech was either unresponsive to text or it took several hours for a response. Had my car for a week and could not get a loaner. If they had told me what the plan was initially I would I have waited, instead I had to rent a car. In the end they basically state we don't know what's wrong so buy a new engine and tires for 17k. Will NOT be coming back again as they clearly don't value my loyalty or patronage. More

They have been fantastic from the start. And patient with everything going on with my 2022 MX-5RF And patient with everything going on with my 2022 MX-5RF More

Had routine maintenance done Monday Oct 2. Staff friendly and knowledgeable. Maintenance was complete as said. Staff friendly and knowledgeable. Maintenance was complete as said. More

People are very professional and respectful and show a lot of interest to their customer lot of interest to their customer More

I brought in my old 2006 Mazda 3 hatchback for a fuel injection and new spark plug treatment. Wow, she runs like she thinks she’s a little rocket! I always thought she had pep, but never realized this w injection and new spark plug treatment. Wow, she runs like she thinks she’s a little rocket! I always thought she had pep, but never realized this would pep her up this much. So much fun to drive. I’ve kept this car in good condition with few miles and plan to keep her a long time. This has been the most reliable car I have ever owned. Whoever the mechanic was that spiffed her engine up - a big thank you! More

All employees were very nice. The dealership provided great customer service and communicated with me during the entire process. The dealership provided great customer service and communicated with me during the entire process. More