167 Reviews of Mazda Lakeland - Service Center
I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t know if all the dealer should do the same but I used to get notifications via text (including a video) with updates of all the works the mechanics do and a video with a visual inspection. I strong recommend this dealership to do that to keep inform the customer. It’s really nice to see and feel they are taking care. But overall everything was good. More
We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More
Excellent experience. Service department employees are friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand new, state of the art, well organized and set up really nice - because of it, even though the appointment took a long time due to what was needed on my car, things ran very smooth. You are informed about what's happening every step of the way. I love the video inspection of your vehicle - that's one thing which is just wonderful. Usually after the appointment my car has just a mediocre wash and cleaning. Well not here - it was SUPER duper clean both inside and out. Because of how dirty it was inside I was going to hit the car wash that same day. Well I didn't even need to wash or clean it myself this time. The final bill was even much lower than anticipated, which surprised me to say the least. Thank you Mazda Lakeland, well done, you have earned my business and I highly recommend this dealership for any vehicle issues that come up. More
Great service! Very Friendly and thorough. I completely trust that they will be honest and give me a fair price. Excellent work and awesome service! trust that they will be honest and give me a fair price. Excellent work and awesome service! More
Last Straw...This was the last time to take the Mazda Last Straw... This was the last time to take the Mazda to Lakeland Mazda. We have been 4X since we bought in Oct with things that should have been Last Straw... This was the last time to take the Mazda to Lakeland Mazda. We have been 4X since we bought in Oct with things that should have been caught at the time it was purchased. The most recent complaint is we booked for an oil change. While they were doing this, they did the sales pitch about getting this and that done but failed to do something that would have taken them 3 minutes. They noted that we may have had a rodent under the hood and it was just a statement. I never really paid attention to it because there was no recommendations when it came to that. When we got back home, my husband opened the lid and we could not believe the cones and straw that these little guys built under there. Could have they not taken 3 minutes and with a shop vac and removed it for us? They weren't busy as no one was waiting. What our most concerning thing is if they changed the oil and checked the dipstick before and after, how did some of the corns and straw not fall into the oil fill to the engine?? We are having this documented as we do not want to have engine problems down the road. This could be why they suggested a whole engine clean /flush etc. We are done with Lakeland Mazda. 4X back is unacceptable. More
Joli is my 1 guy would recommend him to anyone. He’s an amazing human being. Mazda Lakeland #1 dealership around without hesitation. Thanks Joli for always putting your customers first. amazing human being. Mazda Lakeland #1 dealership around without hesitation. Thanks Joli for always putting your customers first. More
Great service, awesome costumer service. I can’t wait for the new dealership to open. Also very clean, and welcoming friendly employees. I love Mazda! the new dealership to open. Also very clean, and welcoming friendly employees. I love Mazda! More
I have been really Blessed to have Lakeland Mazda as my service dealership. Friendly and satisfaction guaranteed. Thank you for your great service and Staff service dealership. Friendly and satisfaction guaranteed. Thank you for your great service and Staff More
Thank you for your quick and painless customer service! Excellent accommodations and hospitality. I love your personalized videos to keep me updated! Very friendly staff. Excellent accommodations and hospitality. I love your personalized videos to keep me updated! Very friendly staff. More