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Mazda Lakeland - Service Center

Lakeland, FL

4.2
167 Reviews

167 Reviews of Mazda Lakeland - Service Center

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December 18, 2021

Beautiful new facility, Sofia was very accommodating, had a great personality which makes you feel truly welcome! More

by Sichlem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sofia
October 23, 2021

Terrible customer service and inconsiderate staff my vehicle was there for over 7 hours and no one ever knew what was going on. The number they gave us for an update was an out of service line that no o More

by Roejones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isaac Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Best dealership that I’ve dealt with. Excellent personnel and fair prices for service. Plus I have not had a single problem with my vehicle. That’s what will keep me a happy customer. More

by Ron Ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi in Service
October 11, 2021

Nice & new; check-in & communication great; picking up was awful. 20 minute wait & 1 emp left. More

by Challenger70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Olson -5 stars; Holley -0 stars as she knew I was standing there while other advisor was struggling with a prepaid maintenance plan for another client. Then, she just left with 3 of us waiting on the last advisor
October 09, 2021

Everyone was pleasant, professional & helpful. They found a car I liked with a great lease More

by Flora Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Griffiths
October 09, 2021

Addressed my brake issue in a very professional manner. Service manager was courteous and professional. More

by mohardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More

by rushbernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Went there for an oil change and was quite impressed with the new location. Service was excellent and quick. More

by MzG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More

by Char & Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

They are great from the minute I walked in to have my car serviced I’m new to area and have always used Mazda for my car More

by Gigi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi
Jul 30, 2021 -

Gigi60 responded

https://www.dealerrater.com/consumer/writereviews/42742/?reviewId=8444135

Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the review! We are thrilled you were satisfied with your experience at Mazda Lakeland!

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