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Mazda Lakeland
Lakeland, FL
333 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 333 reviews
March 01, 2024
My husband and I were very pleased with our experience with the Mazda Lakeland staff. From the moment we walked in the door, we felt comfortable and taken care of. This was by far the best experience pu with the Mazda Lakeland staff. From the moment we walked in the door, we felt comfortable and taken care of. This was by far the best experience purchasing a vehicle we ever had in almost 40 years. Angela Stone, our sales professional, was super and exceeded our expectations. Austin and Aleena were incredibly helpful. The entire process was delightful in fact, because of these three. I highly recommend working with Mazda Lakeland. More
by pamela_horton
Employees Worked With
Angela Stone, Austin and Aleena
February 15, 2024
So kind, so friendly and very easy process! Thank you for handling all process at my new car purchase. I loved my Mazda by the way :) Nelson, Caleb, Austin and Financing guy all were so kin Thank you for handling all process at my new car purchase. I loved my Mazda by the way :) Nelson, Caleb, Austin and Financing guy all were so kind and nice to me. More
by ulkem
Employees Worked With
Nelson, caleb, Austin and financing guy
February 09, 2024
Nemer was fantastic to work with. He kept me updated via text, send a video of progress of my car, and was very knowledgeable. Great experience! He kept me updated via text, send a video of progress of my car, and was very knowledgeable. Great experience! More
by celeciamb
Employees Worked With
Nemer
January 11, 2024
Very good experience, great customer service during my purchase and they were very accommodating with my busy schedule. Very smooth purchase experience! purchase and they were very accommodating with my busy schedule. Very smooth purchase experience! More
by bodyshopshannon
Employees Worked With
Angela
January 09, 2024
Had a bad battery and brought in for Mazda to replace. Christain looked up when the battery was replaced by Mazda a few years back. After putting in the new battery Christain came to the waiting area an Christain looked up when the battery was replaced by Mazda a few years back. After putting in the new battery Christain came to the waiting area and told me $0 was due. Made my day!! Clean and courteous staff. Stepen Harvey More
by Stephen Harvey
Employees Worked With
Christain
January 06, 2024
I had a great car buying experience from start to finish. My sales person was very knowledgeable and helpful. There was a great selection of vehicles to choose from and I was able to acquire the perfect ve My sales person was very knowledgeable and helpful. There was a great selection of vehicles to choose from and I was able to acquire the perfect vehicle that fit my family's needs. More
by Ron
Employees Worked With
Austin Oliver and Andres Garcia
