Mazda Lakeland

Service Micah, in service, was very polite and efficient. He kept me updated while I was waiting and I appreciated it. The lady at the customer service desk Micah, in service, was very polite and efficient. He kept me updated while I was waiting and I appreciated it. The lady at the customer service desk where I paid, made sure I was getting the best discounts with my coupons. I appreciated that. More

Service with a smile Came in for an all point service maintenance check for a planned road trip even though my 100,000 mile check was earlier this year. Gave my vehicle t Came in for an all point service maintenance check for a planned road trip even though my 100,000 mile check was earlier this year. Gave my vehicle the once over for all fluids, tires & spare and my tail pipe brackets. A courtesy wash and I was good to go. Have been with them for several years. Not planning to change anytime soon. More

Outstanding Service and Service Personnel We greatly appreciate Gene Byrd's knowledge and skill in examining our damaged vehicle following an automobile accident and especially his concern for We greatly appreciate Gene Byrd's knowledge and skill in examining our damaged vehicle following an automobile accident and especially his concern for our personal safety. Mark Burton was terrific as he expedited our purchase of a new vehicle so we could return to our Pennsylvania home safely. Great people! They even sent a driver and car to Sebring to pick us up so we could get our new car. More

Great dealership, great people and friendly service! I searched for a car all over and could not find one. I got in touch with Curt Steere and told him what I was looking for. He went right to work and I searched for a car all over and could not find one. I got in touch with Curt Steere and told him what I was looking for. He went right to work and immediately showed me several choices, I picked one out and went to Lakeland to pick it up. Daniel Lester helped expedite all the paper work after showing me my new vehicle. Curt went out of his way to make sure I got what I wanted, I will be going back to Ed Morse Mazda Lakeland if I ever need another car and I am recommending everyone! Thank you guys, Linda Jones Satellite Beach, FL More

Good experience I had a great car buying experience with Phil at Lakeland, Fl, Ed Morse Mazda. He worked hard to get me everything I asked for in my new car with the I had a great car buying experience with Phil at Lakeland, Fl, Ed Morse Mazda. He worked hard to get me everything I asked for in my new car with the payments I needed and the little things I wanted. No pressure. Phil realizes that car buying can be stressful, but he made it very easy for me to look at all my options and I ended up leasing a new 2016 CX5 that is very close to the one i traded in, a 2013 CX5. I love the new bright red color...and Mazda addressed all the quirks of my older car...awesome sound system, and new lock mechanism...that will not allow my car to lock with the keys in it! More

A pleasure buying a car for a change. What a great experience buying a car. The staff was interested in making sure I had the car I desired and were genuine about my being happy with it i What a great experience buying a car. The staff was interested in making sure I had the car I desired and were genuine about my being happy with it in the long run. They made a reasonable offer right up front, even with a trade-in, so close to what I had in mind going in. The entire staff I dealt with also seemed to enjoy working together and that makes one feel comfortable in the service received. An awesome dealership. I was very pleased. More

Wonderful Service I went in with a specific car in mind and from the moment I walked in the door, I felt welcomed and not pressured. I had called in advance and they h I went in with a specific car in mind and from the moment I walked in the door, I felt welcomed and not pressured. I had called in advance and they had the car sitting there waiting for me to go for a test drive and the 2011 CX-9 had some imperfections but drove like a dream. Mark, Curt and I worked out the details and they didn't make me feel like I was wasting their time like so many other dealerships had done in the past. Part of the deal was to make sure that those imperfections had been taken care of. They were determined to make sure I was happy and Jerry made sure that everything was up to my standards after everything had been fixed. All in all, I will be going there for my next car and probably most of he cars to come for my family. Not only was the sales group great and the service top notch, the also had the lowest price for what I was looking for in all of Central Florida. I even looked at other states to compare and still, no other dealer could beat the price for the quality. More

Fantastic Service I came in for an oil change before a big trip and was informed that I was also in need of new tires. They were not pushy about the sale but rather see I came in for an oil change before a big trip and was informed that I was also in need of new tires. They were not pushy about the sale but rather seemed concerned for my safety. Thankyou Ed Morse Mazda! More

Car Sale and service I purchased a car from here and June 2016. However I also got the bumper to bumper warranty on the car. So I discovered I was having a issues with my I purchased a car from here and June 2016. However I also got the bumper to bumper warranty on the car. So I discovered I was having a issues with my heat and return to the dealership. Not o was promised that my oil would be changed free when I came in goebit and my full car was covered under the warranty. However sense I return I have gotten nothing but the run around from this place. Please think twice before you purchase from this dealer. More

160 point inspection was not done I purchased a 2014 Miata from Ed Morse Lakeland on October 31, 2016 and was assured that because it was CERTIFIED, the 160 point inspection meant the I purchased a 2014 Miata from Ed Morse Lakeland on October 31, 2016 and was assured that because it was CERTIFIED, the 160 point inspection meant the vehicle had been thoroughly inspected and I had nothing to worry about. A week later there was a rattle in the dash so I stopped in the Ed Morse Port Richey dealership because it's closer to home and Hector, their service advisor took a genuine interest and before I knew it had investigated under the hood and all around the car. What he found was the windshield wiper fluid bone dry, the battery did not look right, concern the brake fluid was darker than normal and most concerning a CD jammed in the player. The 160 point inspection was marked all these things had been inspected. Obviously not. It also says at the bottom of the signature page it is required to be signed by a service manager. It is not. Ed Morse Port Richey set me up with a loaner and kept my car for a week. I now have peace of mind it has been inspected top to bottom, has a brand new audio unit, new battery, rattle is gone, and thanks to Chris with Mazda Corp who also got involved, the brake fluid will be replaced as a courtesy. Thank you Hector and Ed Morse Port Richey! Ed Morse Lakeland, an apology is due. More