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Mazda Lakeland
Lakeland, FL
335 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 335 reviews
July 17, 2018
My Exerience Everyone is always friendly and the customer service is outstanding. You don't have to wait for long and they quick to help you any way that they can Everyone is always friendly and the customer service is outstanding. You don't have to wait for long and they quick to help you any way that they can. More
by luvleelady
Employees Worked With
Peter Mack
June 11, 2018
Mazda Recall Service Handled recent recall in a friendly and timely manner. Looking forward to having future service done at this dealership. Plenty of goodies to eat and Handled recent recall in a friendly and timely manner. Looking forward to having future service done at this dealership. Plenty of goodies to eat and drink in the waiting lounge also. More
by Mango
Employees Worked With
Alisa Turner
May 03, 2018
superb Manager ED is a asset to your staff.. He is knowleable, professional, understanding and a great salesperson who does not push anything on people... He Manager ED is a asset to your staff.. He is knowleable, professional, understanding and a great salesperson who does not push anything on people... He sells the vehicle... Corporate should be proud to have this person in your staff.... Mark , is a great salesperson as well... He is great at explaining all the workings of the car, and was glad that he handled my sale... More
by maryann 19
Employees Worked With
Manager ED.... Dont know his last name... sorry, Mark Burton
May 03, 2018
New Car purchase Laura was very helpful and answered all of our questions about the purchase our new vehicle. She was very informative and walked us through al the de Laura was very helpful and answered all of our questions about the purchase our new vehicle. She was very informative and walked us through al the details about the controls and options. More
by Jennifer
Employees Worked With
Daniel Lester
May 03, 2018
Excellent customer service No pressure from staff in purchasing a new Mazda cx 5 test drove several car the salesperson was very knowledgeable. Itotally felt comfortable and wit No pressure from staff in purchasing a new Mazda cx 5 test drove several car the salesperson was very knowledgeable. Itotally felt comfortable and with confidence in purchasing a new Mazda cx 5. More
by Mazdacx5
Employees Worked With
Sean Manhertz , and also i believe her name is laura, Mark Burton
May 03, 2018
Hook up fuse for taillights on new vehicle great service , set up and ensured my new vehicle was ready to drive off the lot. Had a few things they needed to take care of before it was drivable great service , set up and ensured my new vehicle was ready to drive off the lot. Had a few things they needed to take care of before it was drivable. More
by Jennifer
Employees Worked With
Laura , Mark Burton, Peter Mack
May 01, 2018
Amazing ! ! Marilyn coordinated an appointment for a RECALL on our Mazda & also a car rental while the repairs were being done. BEST customer service I've had in Marilyn coordinated an appointment for a RECALL on our Mazda & also a car rental while the repairs were being done. BEST customer service I've had in a very long time Marilyn was amazin & Harmony in the service department was great ! ! So were the rest of the service department Great ! More
by Mazda11
Employees Worked With
MARILYN , HARMONY & A gentleman I didn't get his name he took the mileage and my keys , Neil Iskowitz
April 07, 2018
No pressure buying experience After a bad visit at Brandon Mazda, I decided to head to Lakeland. From the momemt Mark greeted me, I knew it was going to be ok. You can definitely After a bad visit at Brandon Mazda, I decided to head to Lakeland. From the momemt Mark greeted me, I knew it was going to be ok. You can definitely tell Mark has been doing this a long time. He was pleasant and nice to deal with and very knowledgeable of the cars. Their sales manager was friendly as well. More
by Tara Richards
Employees Worked With
Mark Burton
April 05, 2018
Amazing Experience! I recently purchased a Mazda 6 from Ed Morse Mazda and had the best car buying experience. Staff was amazing and very professional! They are straight I recently purchased a Mazda 6 from Ed Morse Mazda and had the best car buying experience. Staff was amazing and very professional! They are straight to the point and don’t waste your time. Thank you Tony, Sean, and Ed!!! More
by Samanthafeagle
Employees Worked With
Ed and Sean, Tony Lendl
March 30, 2018
went in for oil change and tire rotation. Peter did such a wonderful job and as always made me feel very valued. He checked all the items I was concerned about and more. I always feel confiden Peter did such a wonderful job and as always made me feel very valued. He checked all the items I was concerned about and more. I always feel confident with Peter. Marilyn also went out of her way and did such a great job. Glad she is back. More
by zoom zoom
Employees Worked With
Marilyn, Peter Mack
