Mazda Lakeland
Lakeland, FL
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Best experience buying a new vehicle. Delivered on what I needed and wanted. Keith was very friendly and helpful. The process was quick and easy. Delivered on what I needed and wanted. Keith was very friendly and helpful. The process was quick and easy. More
Easy Stress-Free Experience! My salesman Kevin Arcadipane was very professional and personable! The dealership is conveniently located. My salesman Kevin Arcadipane was very professional and personable! The dealership is conveniently located. More
Brian Jefferson was my contact at Lakeland Mazda, if not for his guidence through the process i do not think the transaction would have been completed. for his guidence through the process i do not think the transaction would have been completed. More
Best car buying experience of my life. Every person I met made me feel like they really cared about getting me what I wanted. just wonderful people! Every person I met made me feel like they really cared about getting me what I wanted. just wonderful people! More
My CX-5 had a recalled part. Brought it, was given a loaner car, repair was made. I was kept up to date via text every step of the way. Brought it, was given a loaner car, repair was made. I was kept up to date via text every step of the way. More
Lakeland Mazda’s service was a waste of time and money. Their pricing is extremely high and was exacerbated by adding services that weren't even necessary. Many questions to my repairs were not answered pr Their pricing is extremely high and was exacerbated by adding services that weren't even necessary. Many questions to my repairs were not answered professionally, or just ignored. What they thought was needed in replacement (not repairs), would have cost me over $3,000. My car is in great shape and does not need parts that are working just fine. What was actually needed in the end was repaired for $850 by another local repair shop. After having to return my car 4 times to Mazda’s service, needless to say was frustrating. It was misdiagnosed at one point. What was repaired by them was fixed, but that was overpriced too. I had a nice talk to the management there and complained about the lack of communication and cost. Years ago their service was great, but has changed. Overall, the people are nice to you, but need to do a better job of answering simple questions and be more reasonable with unnecessary costs. More
The salesperson was very helpful and professional. He was also very patient and thorough, as this was my son's first new car. Brain made him very comfortable. He was also very patient and thorough, as this was my son's first new car. Brain made him very comfortable. More