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Mazda Lakeland
Lakeland, FL
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Horrible sales manger! Went there to look at cars sales man was very nice. Was looking for my daughter she liked the CX3 I said to the sales guy lets get a price of leasing Went there to look at cars sales man was very nice. Was looking for my daughter she liked the CX3 I said to the sales guy lets get a price of leasing one. He put in my information in the computer went to get something comes back with this lady who says she is the sales manger asking us to take a test ride. I tell her no thanks we want to make sure its on our price range before we even take a test ride. She then says it rides different then the other cars you need to take it for a test ride. I again say no thanks we want to make sure we are in the price range so if we are then we will take it for a test drive, She was getting very rude and so I said it again I need the price first she said nasty that the window sticker is $20,000. That is where I had enough from this rude lady and said I will never buy a car here and left. I went to Freeman Mazda where they listen to customers and are nasty and insisting on something that we you do not want. I would not use this company ever until they get a new sales manger do not waste you time going there. More
Great 👍 Making the appointment for service was easy. The service technician promptly notified me of the areas of concern and upon request he informed me of th Making the appointment for service was easy. The service technician promptly notified me of the areas of concern and upon request he informed me of the financials involved. I feel that the service was completed in a timely manner. As for as the quality of the work, time will tell. Like any other customer would feel, it would have been great to have paid a little less. Overall I’m satisfied. Thank you. More
Service Oil Change Joey professional attitude was exactly what gets a customer to return to a business. I had returned from a long trip and my car was a little dirty, J Joey professional attitude was exactly what gets a customer to return to a business. I had returned from a long trip and my car was a little dirty, Joey made sure he offered a car wash without me asking. Althou is a distance from my home I will continue to use their service. More
looking for a honest car salesman we went to Lakeland and saw the Mazda dealership and decided to stop to see what they had . we were looking for a car and not sure what kind. Jolivens we went to Lakeland and saw the Mazda dealership and decided to stop to see what they had . we were looking for a car and not sure what kind. Jolivens Louis was the right salesman. He was extremely knowledgeable and we were very impressed . He allowed us to go out and look and answered our questions about each car until we found one we wanted to drive. iHe allowed us to drive it home that day and if we were not satisfied we were not obligated to purchase. We purchased the next day. We are recommend Jolivens or (JOLI) if you are looking for a good salesman. More
Lakeland Mazda Mark Burton and the rest of the staff we’re very accommodating. The best part there was no pressure into buying a vehicle. The first time I went Mark Burton and the rest of the staff we’re very accommodating. The best part there was no pressure into buying a vehicle. The first time I went in, I just wanted to look and test drive a vehicle. I had put a lot of research into purchasing a vehicle along with test driving the ones on top of my list. I finally decided on the Mazda because of the dealership and staff. Great job Lakeland Mazda! More
Routine Maintenance Another great service experience, a polite attentive staff always, and with very competitive cost. It’s a pleasure doing business with a dealership th Another great service experience, a polite attentive staff always, and with very competitive cost. It’s a pleasure doing business with a dealership that cares not only for your vehicle but treat their customers so nicely. Thanks again for the exceptional service and we will continue to recommend Lakeland Mazda to all our friends. More
Superior service I never hesitate to take my Mazda CX-5 to Lakeland Mazda for service (even for a nail in the tire). Service advisors Joey and Edwin are attentive, pr I never hesitate to take my Mazda CX-5 to Lakeland Mazda for service (even for a nail in the tire). Service advisors Joey and Edwin are attentive, proficient and professional. Jenny is delightful. I feel confident I've been treated fairly and my patronage is appreciated. My salesman Mark still makes a point to speak to me 5 years after selling me my car! What a pleasure. More
This is how buying a car should be... Very Honest Dealership My purchase at Mazda Lakeland was one of the most pleasant vehicle experiences I have had. The moment I reached out to them via the Internet they were My purchase at Mazda Lakeland was one of the most pleasant vehicle experiences I have had. The moment I reached out to them via the Internet they were upfront and sent me a written proposal. I applied for the loan via their website. Drive two hours and there were no surprises. No games or gimmicks. Just honest professionals. Our sales man Phil, took his time and showed us every feature in the car and they even provided us lunch. Just awesome. Thanks!!!!! More
Professional but Friendly Service I was taken care of immediately upon arrival for my service appointment; I discussed the services I wanted/needed and the Service Advisor explained ev I was taken care of immediately upon arrival for my service appointment; I discussed the services I wanted/needed and the Service Advisor explained everything to me before asking me to sign the service order. They also had a nice clean Mazda 3 courtesy car for my use. The Cashier was equally as helpful and nice.. overall, a great experience!! This is why I always use this dealer. Good people!!! More