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Mazda Lakeland
Lakeland, FL
335 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 335 reviews
March 29, 2021
Last Straw...This was the last time to take the Mazda Last Straw... This was the last time to take the Mazda to Lakeland Mazda. We have been 4X since we bought in Oct with things that should have been Last Straw... This was the last time to take the Mazda to Lakeland Mazda. We have been 4X since we bought in Oct with things that should have been caught at the time it was purchased. The most recent complaint is we booked for an oil change. While they were doing this, they did the sales pitch about getting this and that done but failed to do something that would have taken them 3 minutes. They noted that we may have had a rodent under the hood and it was just a statement. I never really paid attention to it because there was no recommendations when it came to that. When we got back home, my husband opened the lid and we could not believe the cones and straw that these little guys built under there. Could have they not taken 3 minutes and with a shop vac and removed it for us? They weren't busy as no one was waiting. What our most concerning thing is if they changed the oil and checked the dipstick before and after, how did some of the corns and straw not fall into the oil fill to the engine?? We are having this documented as we do not want to have engine problems down the road. This could be why they suggested a whole engine clean /flush etc. We are done with Lakeland Mazda. 4X back is unacceptable. More
by pasem
Employees Worked With
Nemer
March 16, 2021
Amazing experience!! Great deal and service!!! Highly recomend. They were able to give us the price we wanted and the car and color we wanted!!! Went through the car and Android Auto thoroughly! Will b recomend. They were able to give us the price we wanted and the car and color we wanted!!! Went through the car and Android Auto thoroughly! Will buy there from now on! More
by Keaton.shaffer
Employees Worked With
Joli
March 15, 2021
Joli is my 1 guy would recommend him to anyone. He’s an amazing human being. Mazda Lakeland #1 dealership around without hesitation. Thanks Joli for always putting your customers first. amazing human being. Mazda Lakeland #1 dealership around without hesitation. Thanks Joli for always putting your customers first. More
by Jediel rivera
Employees Worked With
Joli
February 26, 2021
It was a pleasure to deal with Eldys Perez. He was friendly, knowledgeable, and made us feel we were valued customers. The young lady that handled the closing was efficient, personable, and the proces friendly, knowledgeable, and made us feel we were valued customers. The young lady that handled the closing was efficient, personable, and the process was well organized. More
by Edwin Coleman
Employees Worked With
Eldys Perez
February 13, 2021
Purchased 2020 Miata MX-5 GT 1 year ago. LOVE THE CAR. Purchased 2020 Miata MX-5 GT 1 year ago. LOVE THE CAR. Austin was awesome to work with great product knowledge and customer friendly! I made appoint Purchased 2020 Miata MX-5 GT 1 year ago. LOVE THE CAR. Austin was awesome to work with great product knowledge and customer friendly! I made appointmentfor strive a few months ago, when I arrived they knew my name and we very friendly. Had me in and out in no time. Very efficient. Lakeland Mazada has earned my loyalty for service and my next car purchase. More
by Don Cleveland Realtor
Employees Worked With
Austin
January 23, 2021
Great service, awesome costumer service. I can’t wait for the new dealership to open. Also very clean, and welcoming friendly employees. I love Mazda! the new dealership to open. Also very clean, and welcoming friendly employees. I love Mazda! More
by berto111591
Employees Worked With
Nemer Amador
December 10, 2020
I have been really Blessed to have Lakeland Mazda as my service dealership. Friendly and satisfaction guaranteed. Thank you for your great service and Staff service dealership. Friendly and satisfaction guaranteed. Thank you for your great service and Staff More
by Mazda Lover
Employees Worked With
Brandi O., Patrick C.
November 28, 2020
Thank you for your quick and painless customer service! Excellent accommodations and hospitality. I love your personalized videos to keep me updated! Very friendly staff. Excellent accommodations and hospitality. I love your personalized videos to keep me updated! Very friendly staff. More
by Sweetsusiekay
Employees Worked With
Brandi, Edwin
August 17, 2020
I was compelled to purchase my 2020 Mazda CX-5 Signature model solely based upon Amazingly professional and courteous phone conversation with Lakeland Mazda GM, Assistant GM, and E-Mail communication with S model solely based upon Amazingly professional and courteous phone conversation with Lakeland Mazda GM, Assistant GM, and E-Mail communication with Salesman Austin Oliver. I drove 280 miles from Tallahassee to Lakeland just to purchase the vehicle because not only they provided the best price but most Efficient and Quality Service at the Vehicle Delivery and during the paperwork process. I would highly recommend Lakeland Mazda and staff to all prospective Vehicle buyers who are looking for quality vehicle and Excellent Professionals to work with at competitive price . More
by jpatel181
Employees Worked With
Austin Oliver, Aleena Perryman
