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Mazda Lakeland

Lakeland, FL

4.6
335 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before ...
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4317 Hwy US Hwy 98 S

Lakeland, FL

33812

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Showing 335 reviews

October 09, 2021

Addressed my brake issue in a very professional manner. Service manager was courteous and professional. More

by mohardin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2021

Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More

by rushbernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Went there for an oil change and was quite impressed with the new location. Service was excellent and quick. More

by MzG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More

by Char & Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2021

Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou More

by Jody569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Oliver, Finance - Sophia, general manager
August 21, 2021

This was the best car buying experience I’ve had since I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would de More

by Former BMW guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan, Joli, Nelson, Amlee
July 30, 2021

They are great from the minute I walked in to have my car serviced I’m new to area and have always used Mazda for my car More

by Gigi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi
Jul 30, 2021 -

Gigi60 responded

https://www.dealerrater.com/consumer/writereviews/42742/?reviewId=8444135

Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the review! We are thrilled you were satisfied with your experience at Mazda Lakeland!

July 28, 2021

I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno More

by Miguel L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name of the service employee
Aug 17, 2021 -

Mazda Lakeland responded

Hey Miguel! We are happy that your experience with our service department was so positive! Thanks for stopping in and we hope to service you again in the future!

July 10, 2021

We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More

by adamsgolfpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, Parts manager
Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the great review! Our team works hard to provide the best experience possible to our customers and we are thrilled to hear they are going above and beyond for you! We look forward to working with you again!

July 03, 2021

Amazing! Austin, Jack and Aleena all made my experience great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate t More

by brookeashleylong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Austin, Aleena
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