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Mazda Lakeland

Lakeland, FL

4.5
321 Reviews

4317 Highway 98 South

Lakeland, FL

33812

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Showing 321 reviews

August 31, 2021

Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou More

by Jody569
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Oliver, Finance - Sophia, general manager
August 21, 2021

This was the best car buying experience I’ve had since I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would de More

by Former BMW guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan, Joli, Nelson, Amlee, Isaac Mendoza
July 30, 2021

They are great from the minute I walked in to have my car serviced I’m new to area and have always used Mazda for my car More

by Gigi60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi
Jul 30, 2021 -

Gigi60 responded

https://www.dealerrater.com/consumer/writereviews/42742/?reviewId=8444135

Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the review! We are thrilled you were satisfied with your experience at Mazda Lakeland!

July 28, 2021

I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno More

by Miguel L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall the name of the service employee
Aug 17, 2021 -

Mazda Lakeland responded

Hey Miguel! We are happy that your experience with our service department was so positive! Thanks for stopping in and we hope to service you again in the future!

July 10, 2021

We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More

by adamsgolfpro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Parts manager , Isaac Mendoza
Aug 17, 2021 -

Mazda Lakeland responded

Thanks for the great review! Our team works hard to provide the best experience possible to our customers and we are thrilled to hear they are going above and beyond for you! We look forward to working with you again!

July 03, 2021

Excellent experience. Service department employees are friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand More

by Neoandtrinity15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
July 02, 2021

Amazing! Austin, Jack and Aleena all made my experience great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate t More

by brookeashleylong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack, Austin, Aleena
June 28, 2021

Joli at Lakeland Mazda was great! He was kind and Joli at Lakeland Mazda was great! He was kind and listened to my questions patiently and had impressive knowledge of the vehicle I purchased. If it More

by kspohr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joli
June 16, 2021

I absolutely love everyone from the GM to the Service manager to the finance manager to the salesmen! Everyone has a positive and professional attitude! More

by Richardgorgone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Lopez Edwin Vividor Nemer lopez
May 27, 2021

10's 10's 10's across the board!I recently traded in my 10's 10's 10's across the board! I recently traded in my sports car for a Mazda family vehicle. The safety rating is what got me to the dealership an More

by M T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia, Nick
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