Mazda Lakeland
Lakeland, FL
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Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of our Mazda CX-9 was quick and easy. Jack communicated with us the entire time which made for a positive and enjoyable buying experience. I highly recommend you visit the new Mazda Lakeland store when you are considering buying a new Mazda and speak to Jack! More
This was the best car buying experience I’ve had since I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would de I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would definitely buy another car at this dealership. More
I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t know if all the dealer should do the same but I used to get notifications via text (including a video) with updates of all the works the mechanics do and a video with a visual inspection. I strong recommend this dealership to do that to keep inform the customer. It’s really nice to see and feel they are taking care. But overall everything was good. More
We love Mazda Lakeland. Just friendly nice people from point of sale to service dept to Parts dept. We'd give them 10 stars if we could. point of sale to service dept to Parts dept. We'd give them 10 stars if we could. More
Excellent experience. Service department employees are friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand friendly, knowledgeable and extremely professional. Waiting area is clean, well stocked and comfortable with huge TVs. This dealership is brand new, state of the art, well organized and set up really nice - because of it, even though the appointment took a long time due to what was needed on my car, things ran very smooth. You are informed about what's happening every step of the way. I love the video inspection of your vehicle - that's one thing which is just wonderful. Usually after the appointment my car has just a mediocre wash and cleaning. Well not here - it was SUPER duper clean both inside and out. Because of how dirty it was inside I was going to hit the car wash that same day. Well I didn't even need to wash or clean it myself this time. The final bill was even much lower than anticipated, which surprised me to say the least. Thank you Mazda Lakeland, well done, you have earned my business and I highly recommend this dealership for any vehicle issues that come up. More
Amazing! Austin, Jack and Aleena all made my experience great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate t great trading in my car for exactly what I came in for. No pressure or typical ‘salesman’ push/pull. Just easy and straightforward and I appreciate that so much. More
Joli at Lakeland Mazda was great! He was kind and Joli at Lakeland Mazda was great! He was kind and listened to my questions patiently and had impressive knowledge of the vehicle I purchased. If it Joli at Lakeland Mazda was great! He was kind and listened to my questions patiently and had impressive knowledge of the vehicle I purchased. If it was not for him I probably would not have done business with you! More
I absolutely love everyone from the GM to the Service manager to the finance manager to the salesmen! Everyone has a positive and professional attitude! manager to the finance manager to the salesmen! Everyone has a positive and professional attitude! More
10's 10's 10's across the board!I recently traded in my 10's 10's 10's across the board! I recently traded in my sports car for a Mazda family vehicle. The safety rating is what got me to the dealership an 10's 10's 10's across the board! I recently traded in my sports car for a Mazda family vehicle. The safety rating is what got me to the dealership and Sophia (GM) and Nick (Salesman) is what got me to buy. The price is straight forward, what you see is what you get. And the trade in value of my car was valued more at this dealership than others. Sophia was honest, kind and compassionate as this was an extremely emotional trade (I loved my car). Nick went over all the tech my Mazda had to offer. The car has exceeded my expectations and so has the staff at Lakeland Mazda. More