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Mazda Lakeland

Lakeland, FL

4.5
321 Reviews

4317 Highway 98 South

Lakeland, FL

33812

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Showing 321 reviews

October 27, 2021

No pressure, knowledgeable sales staff and finance manager. Process was fast and fair.I will recommend this dealership to everyone. ***** More

by Jdavis9893
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
October 23, 2021

Terrible customer service and inconsiderate staff my vehicle was there for over 7 hours and no one ever knew what was going on. The number they gave us for an update was an out of service line that no o More

by Roejones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Isaac Mendoza
October 19, 2021

Best dealership that I’ve dealt with. Excellent personnel and fair prices for service. Plus I have not had a single problem with my vehicle. That’s what will keep me a happy customer. More

by Ron Ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi in Service
October 15, 2021

Susan and Zachary are the best. They are both very professional, knowledgeable, and personable. I felt like I had my own designated sales team working to help me throughout the entire experience. Th More

by DP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan and Zachary
October 11, 2021

Nice & new; check-in & communication great; picking up was awful. 20 minute wait & 1 emp left. More

by Challenger70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Olson -5 stars; Holley -0 stars as she knew I was standing there while other advisor was struggling with a prepaid maintenance plan for another client. Then, she just left with 3 of us waiting on the last advisor , Isaac Mendoza
October 09, 2021

Addressed my brake issue in a very professional manner. Service manager was courteous and professional. More

by mohardin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
October 09, 2021

Everyone was pleasant, professional & helpful. They found a car I liked with a great lease More

by Flora Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Griffiths
September 30, 2021

Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More

by rushbernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
September 20, 2021

Went there for an oil change and was quite impressed with the new location. Service was excellent and quick. More

by MzG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
September 11, 2021

Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More

by Char & Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Mendoza
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