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Mazda Lakeland
Lakeland, FL
317 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 317 reviews
October 11, 2021
Nice & new; check-in & communication great; picking up was awful. 20 minute wait & 1 emp left. was awful. 20 minute wait & 1 emp left. More
by Challenger70
Employees Worked With
Brandi Olson -5 stars; Holley -0 stars as she knew I was standing there while other advisor was struggling with a prepaid maintenance plan for another client. Then, she just left with 3 of us waiting on the last advisor , Isaac Mendoza
September 30, 2021
Friendly helpful staff. Service was quick and I enjoyed watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. watching my vehicle being serviced on my phone. The spoiler was a dirty hair cover left on my front passenger seat. More
by rushbernie
Employees Worked With
Isaac Mendoza
September 11, 2021
Keep the service coupons coming! Loved the service video. Great staff at this site. You are too aggressive with your review requests. That is the only negative. Great staff at this site. You are too aggressive with your review requests. That is the only negative. More
by Char & Larry
Employees Worked With
Isaac Mendoza
August 31, 2021
Working with Mazda Lakeland was an absolute pleasure! Our salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of ou salesman Jack Hall was extremely patient. We never felt pressured to make a decision, and most importantly, a professional - The buying process of our Mazda CX-9 was quick and easy. Jack communicated with us the entire time which made for a positive and enjoyable buying experience. I highly recommend you visit the new Mazda Lakeland store when you are considering buying a new Mazda and speak to Jack! More
by Jody569
Employees Worked With
Austin Oliver, Finance - Sophia, general manager
August 21, 2021
This was the best car buying experience I’ve had since I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would de I’ve been in Florida. The sales people were knowledgeable, the trade in process was enjoyable and even the finance department went smooth. I would definitely buy another car at this dealership. More
by Former BMW guy
Employees Worked With
Susan, Joli, Nelson, Amlee, Isaac Mendoza
July 28, 2021
I went last week for first time to service my car. I was able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t kno able to make the appointment and it was easy. When I arrived to the dealer, a lady came out to take my car information and the paperwork. I don’t know if all the dealer should do the same but I used to get notifications via text (including a video) with updates of all the works the mechanics do and a video with a visual inspection. I strong recommend this dealership to do that to keep inform the customer. It’s really nice to see and feel they are taking care. But overall everything was good. More
by Miguel L
Employees Worked With
Don’t recall the name of the service employee
