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Mazda Lakeland
Lakeland, FL
331 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 331 reviews
October 31, 2024
One day warranty fix turned into a week! Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees Service center never responded to phone calls or messages. Will never go back! Beautiful dealer but slow employees More
by weygandt70
Employees Worked With
Service
October 17, 2024
They care for us, they treated us like family. They went the extra mile to make sure we walked out with the right vehicle. They went the extra mile to make sure we walked out with the right vehicle. More
by Damaris Roman
Employees Worked With
October 03, 2024
I have purchased many vehicles in my life and I must say this was truly one of the best experiences I have ever had! Andres Garcia listened to me and found me the perfect vehicle to fit my needs. Everyone I this was truly one of the best experiences I have ever had! Andres Garcia listened to me and found me the perfect vehicle to fit my needs. Everyone I dealt with was so very helpful and friendly. No high pressure as is usually the case. Thank you, Andres, Keith, Brian, Julio & Sophia! What a wonderful team! Highly recommend this dealership! More
by flowerladyvik
September 24, 2024
The Mazda dealership in Lakeland was well maintained, bright, and friendly. You can tell it is well maintained and had some snacks/amenities while you wait. bright, and friendly. You can tell it is well maintained and had some snacks/amenities while you wait. More
by Brookepalacios
Employees Worked With
Andres
September 16, 2024
Over 2. 5 hours for a simple oil change. Lacks the personal feel of Brandon Mazda. Only go because of the convenient location to home. 5 hours for a simple oil change. Lacks the personal feel of Brandon Mazda. Only go because of the convenient location to home. More
by Svteach3
Employees Worked With
September 11, 2024
Jacob Delgado Was my rep and I really gotta say I felt at home here because of him, the hospitality and genuine care he showed was outstanding. He made it feel like home we me and my wife decided we would ma home here because of him, the hospitality and genuine care he showed was outstanding. He made it feel like home we me and my wife decided we would make Mazda our home! More
by Fernandezejoshua
September 06, 2024
The facility was very nice, they had a great selection both on the lot and in transit, and the staff were all very friendly and helpful. Especially Keith and Julio! both on the lot and in transit, and the staff were all very friendly and helpful. Especially Keith and Julio! More
by Emilyjuned
