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Mazda Lakeland

Lakeland, FL

4.5
321 Reviews

4317 Highway 98 South

Lakeland, FL

33812

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Showing 321 reviews

October 25, 2022

I love this Lakeland Mazda dealership. 3 years ago I did my first ever lease with Austin and he stayed in touch, which is what made me want to continue doing business there. I am now on my More

by rtjazzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nemer Amador (service), Austin (Sales manager)
Oct 31, 2022 -

Mazda Lakeland responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mazda Lakeland. If you have any further questions, please give us a call. We're always happy to help!

October 17, 2022

Great experience dealing with everyone at Mazda Lakeland. Sales reps Brian and Richard were great to work with, we ended up buying 2 cars!!!! More

by Procco3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Oct 20, 2022 -

Mazda Lakeland responded

Hi, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

October 14, 2022

Just purchased a 2023 CX-50 from Derek Levin at Mazda Lakeland. First, Derek was amazing to deal with, from start to finish. I have no patience to go sit in a dealership for the day, while the salesman a More

by jd051460
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Levin, Evan Noriega Thomas
Oct 19, 2022 -

Mazda Lakeland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mazda Lakeland. We are always more than happy to assist you if anything else comes up. Take care!

July 19, 2022

This is an awesome car company and dealership! ! The service and sales people are phenomenal and they have one of the best sales manager Austin! More

by BA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Noriega Thomas
Sep 11, 2022 -

Mazda Lakeland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 11, 2022

Would have liked to be told more about what was done to my Mazda 6. Everyone was nice. I will be texting to clarify a few more details I'd like to know. I came from one hour away, you are my nearest Maz More

by simra11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nemer Amador
Sep 11, 2022 -

Mazda Lakeland responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 03, 2022

Contacted dealer via website at 7:30am to check the availability of a car listed as on the lot. Received a worthless response from a bot at 9:00. Received another response from someone claiming to be a More

by DjS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jorge
April 16, 2022

Looking for a new vehicle doesn’t have to be difficult any more. We started off visiting our local dealerships to test drive a few different vehicles and narrowed it down to two. When we started talking t More

by schampagne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Austin, Aleena & the other Austin
Apr 16, 2022 -

schampagne responded

Looking for a new vehicle doesn’t have to be difficult any more. We started off visiting our local dealerships to test drive a few different vehicles and narrowed it down to two. When we started talking to the sales person we began to realize that they were not completely truthful. We decided to leave and to check online for the vehicle we chose. We contacted Lakeland Mazda the following day and Brian quickly got back to us with the specifics of the vehicle we were interested in. He gave us a price that was thousands less than our local dealership. Brian told us the price included everything and was the price we would be paying. We were a little skeptical since this is what most dealers tell you only to surprise you with more fees when it comes time to sign paperwork. Lakeland is a no haggle dealership where sales associates don’t get a commission to sell you some you don’t want or need, but are paid to provide a great experience. Every interaction we had with Brian prior to arriving at the dealership made us more complete with trusting Lakeland Mazda and Brian. He went above and beyond to answer all our questions and even took a video both inside and outside the vehicle to show us options etc. Lakeland Mazda was a 2 hour drive for us but we felt much more comfortable dealing with them vs our local dealership that was only 20 minutes away. I can’t say enough about how friendly everyone at the dealership was and how comfortable they made us feel. From Austin and Aleena in finance to to Austin in sales and our personal sales associate Brian. They were all great and made us feel like we we were part of their “family”. The final sales price was exactly as quoted with no surprise, the service was beyond what we expected and the experience was great. Was it worth the 4+ hours of driving to purchase our new CX-9 at Lakeland Mazda you ask? Absolutely!! As a matter of fact, I would drive twice as far and they have earned my business for all my future Mazda purchases.

April 15, 2022

I could not say enough good things about Lakeland Mazda. When first moving to the Lakeland area, we took my car to Sport Mazda in Orlando. After my experiences at Lakeland Mazda, I will not take my car to a More

by natalieschrantz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres, Joli, Austin
March 23, 2022

Recently purchased my 2nd Mazda from this Dealer. Unfortunately, the ownership changed from the original Owner I purchased my 2015 CX9 from. What a difference. Sure, the brand new dealership is bea More

by Lizzieloves2ride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
March 20, 2022

Nelson was excellent in his knowledge of vehicle. Austin in finance simplified the process to us and was able to get the interest rate where I needed. More

by farleys1994.cf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Cuos, Evan Noriega Thomas
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