Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mazda Lakeland
Lakeland, FL
334 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
January 19, 2023
Although I dreaded trading in my paid off Honda accord and wasn’t looking forward to payments, this was by far my greatest car buying experience. Salesman Sean Cheek along with other staff went above and and wasn’t looking forward to payments, this was by far my greatest car buying experience. Salesman Sean Cheek along with other staff went above and beyond to ensure I was satisfied in every way. I surely have no regrets. Thanks Mazda! More
by Yolanda
Employees Worked With
Sean Cheeks , Evan Noriega Thomas
January 16, 2023
Dalton Friedel did a very good job. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. More
by S. Lander
Employees Worked With
Dalton Friedel
January 12, 2023
I came to the Mazda Lakeland dealership and made an appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be a very shady practice. More
by Dean
Employees Worked With
Evan Noriega Thomas
January 11, 2023
Excellent customer service, good amenities in the dealer, Need to work on the time for an oil change and updates about the status of the service. Need to work on the time for an oil change and updates about the status of the service. More
by Jayse7enevents
Employees Worked With
Evan Noriega Thomas
January 02, 2023
Great Customer Service. Went in for an Oil change and they thoroughly checked my vehicle over and completed the service in minimal time. Went in for an Oil change and they thoroughly checked my vehicle over and completed the service in minimal time. More
by t4bedfo
Employees Worked With
Evan Noriega Thomas
January 02, 2023
I always use the dealership for service. They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 in repairs. From struts to new tires to filters. When I spoke to the service department they assured me that the vehicle needed these repairs. I then explained 4 days ago I put new tires on. 2 days ago I changed both air filters. Then understanding there was confusion they stated they had the wrong vehicle. I had a 9am appointment for oil change and this was 10:30 now. By 11:30 I again asked for a status of my vehicle. Confusion again. He stated he was "Not sure where my vehicle was." After a walk to the garage he realised my vehicle had not yet been in for service. I didn't get my vehicle out of service till after 12:30. Very disappointed with the service department. They seemed very confused and a little "put out" with me asking so many questions. I hope it's a one off event. More
by rangerphil_01
Employees Worked With
Angel Colon , Evan Noriega Thomas
December 26, 2022
Very knowledgeable about their cars. Everyone was friendly, helpful and a pleasure to work with. Would highly recommend this dealership. Everyone was friendly, helpful and a pleasure to work with. Would highly recommend this dealership. More
by dplaughing
Employees Worked With
Richard Bhawanidin
