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Mazda Lakeland
Lakeland, FL
338 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 338 reviews
April 03, 2023
We had a phenomenal experience with Mazda Lakeland! Brian Jefferson was amazing from the first point of contact, through the entire sale experience and finally showing us how to handle all the new tech Brian Jefferson was amazing from the first point of contact, through the entire sale experience and finally showing us how to handle all the new tech in the SUV. Brian, our salesman and Jorge, our finance advisor, were professional, personable, and so thoughtful! Their attention to detail and their customer appreciation is phenomenal! They are the epitome of customer service; they never under estimate the little things! We drove 110 miles from our home to experience the difference that is Mazda Lakeland. They will surpass your expectations! I love my new CX-50! Thank you! More
by Shellymossey
Employees Worked With
Brian Jefferson
March 24, 2023
Excellent service! They even gave me a loaner until my car was fixed! I will highly recommend this dealer to anyone looking for a great car! They even gave me a loaner until my car was fixed! I will highly recommend this dealer to anyone looking for a great car! More
by reed222017
Employees Worked With
Daulton
March 23, 2023
Great service by Mazda Lakeland ! Great experience with the whole team, specially with Keith Arcadipane as our Auto Sales Representative. Great experience with the whole team, specially with Keith Arcadipane as our Auto Sales Representative. More
by margarita lozano
Employees Worked With
Keith Arcadipane
March 18, 2023
We purchased a New Mazda6 back in February of 2022 from Mazda Lakeland. The entire staff was absolutely wonderful the night we purchased the car. Not to mention the times we've been in for routine maintena Mazda Lakeland. The entire staff was absolutely wonderful the night we purchased the car. Not to mention the times we've been in for routine maintenance. We just wanted to say "Thank You", for making this car purchase and maintenance wonderful. Keep up the Great Job! More
by gmwinfl@hotmail.com
Employees Worked With
Jorge, Austin, Chris and Dalton
March 16, 2023
Staff is professional and courteous. However, there were stuff they claim I requested to be performed during the oil change (tire rotation and balance). If you don’t pay attention you en However, there were stuff they claim I requested to be performed during the oil change (tire rotation and balance). If you don’t pay attention you end up paying for services you don’t need. That’s way I gave a 3 stars rating. More
by angelluis727
Employees Worked With
Don’t remember name
March 14, 2023
The staff was great. Never pushy and just gave details on the vehicle I was interested in. The original salesperson I was dealing with was out of the building the day I d Never pushy and just gave details on the vehicle I was interested in. The original salesperson I was dealing with was out of the building the day I decided to go, but knowing I was coming that day he did hand all the I formation over to the person that I would be dealing with for the day. One that person got my information he sent me a personalized video of the. Ideo I was looking at and that showed me the way they value customers. The overall experience was amazing, right down to the salesperson Keith going over every inch of the vehicle and the options. They are a first class dealership and would highly recommend them if you’re in the market of a Mazda. More
by chazp410
Employees Worked With
Keith Arcadipane, Evan Noriega Thomas
