Mazda Lakeland
Lakeland, FL
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Excellent service felt at home mr. Sean cheek treated me like family the whole team is great got great deal if ur in the market Lakeland Mazda is the place to go Sean cheek treated me like family the whole team is great got great deal if ur in the market Lakeland Mazda is the place to go More
Although I dreaded trading in my paid off Honda accord and wasn’t looking forward to payments, this was by far my greatest car buying experience. Salesman Sean Cheek along with other staff went above and and wasn’t looking forward to payments, this was by far my greatest car buying experience. Salesman Sean Cheek along with other staff went above and beyond to ensure I was satisfied in every way. I surely have no regrets. Thanks Mazda! More
Dalton Friedel did a very good job. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. Thanks. The technician took a lot longer with the oil change and tire rotation than what I am used to. More
I came to the Mazda Lakeland dealership and made an appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be appointment based on a verbal quote. When I came to get the work done I was told that it would be more than triple what I was told. This seems to be a very shady practice. More
Excellent customer service, good amenities in the dealer, Need to work on the time for an oil change and updates about the status of the service. Need to work on the time for an oil change and updates about the status of the service. More
I always use the dealership for service. They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 They have been great to me. Recently I was in for service and they were very confused. I was getting a simple oil change. They quoted me for 3,100.00 in repairs. From struts to new tires to filters. When I spoke to the service department they assured me that the vehicle needed these repairs. I then explained 4 days ago I put new tires on. 2 days ago I changed both air filters. Then understanding there was confusion they stated they had the wrong vehicle. I had a 9am appointment for oil change and this was 10:30 now. By 11:30 I again asked for a status of my vehicle. Confusion again. He stated he was "Not sure where my vehicle was." After a walk to the garage he realised my vehicle had not yet been in for service. I didn't get my vehicle out of service till after 12:30. Very disappointed with the service department. They seemed very confused and a little "put out" with me asking so many questions. I hope it's a one off event. More