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Mazda Lakeland
Lakeland, FL
334 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 334 reviews
April 17, 2023
Purchased a new vehicle for my graduating daughter. Good experience. Quality vehicle without the normal dealership shenanigans. Straight forward pricing and no pressure sales experience. Good experience. Quality vehicle without the normal dealership shenanigans. Straight forward pricing and no pressure sales experience. More
by DaughtersCar
Employees Worked With
Keith, Austin, Can't remember the finance gentleman's name
April 16, 2023
Everyone took great care of me. Nemer explained my services and understood my budget. Aleena in finance helped look up my lease residual so I can start to plan for the future. Nelso Nemer explained my services and understood my budget. Aleena in finance helped look up my lease residual so I can start to plan for the future. Nelson in sales showed me two beautiful new models. More
by Sweetsusiekay
Employees Worked With
Nemer, Aleena, and Nelson
April 14, 2023
I purchased a 2023 Mazda CX-50 Turbo Premium Plus and had a fantastic experience from start to finish. Most importantly, Antoine (sales) and Jorge (finance) were clear, honest & efficient. This dealership do a fantastic experience from start to finish. Most importantly, Antoine (sales) and Jorge (finance) were clear, honest & efficient. This dealership does NOT play any games with bogus add-on charges that are so common at most dealerships. The price is exactly the price plus the modest & disclosed dealer fee, tax, tag & title. Plus, I had a hitch installed afterwards and the Service Dept did not charge me any labor - it was absorbed by Sales even though not part of my initial deal. Very impressed with this dealership all the way around. Sad to say, I had to go through many, many dealerships before I found a great deal, honesty and transparency at Mazda Lakeland! More
by tsafko
Employees Worked With
Antoine Hardy, Jorge
April 13, 2023
The guys at the dealership are knowledgeable, courteous, ands willing to help customers without any high pressure. Won’t say it was enjoyable because it is costing me money but probably the easiest trade I ands willing to help customers without any high pressure. Won’t say it was enjoyable because it is costing me money but probably the easiest trade I have ever completed. Good job guys keep it up. More
by Harry
Employees Worked With
Mr oz (service) and mr Hardy ( sales) and mr Austin
April 10, 2023
Ease of scheduling along with professional reception made for an easy visit. Service advisor kept me informed of my service maintenance. Total visit was professional and efficient. Cost was reasonable and my for an easy visit. Service advisor kept me informed of my service maintenance. Total visit was professional and efficient. Cost was reasonable and my time was respected allowing me to rate my experience as exceptional! More
by Dave Jackson
Employees Worked With
Dalton Friedel
April 03, 2023
We had a phenomenal experience with Mazda Lakeland! Brian Jefferson was amazing from the first point of contact, through the entire sale experience and finally showing us how to handle all the new tech Brian Jefferson was amazing from the first point of contact, through the entire sale experience and finally showing us how to handle all the new tech in the SUV. Brian, our salesman and Jorge, our finance advisor, were professional, personable, and so thoughtful! Their attention to detail and their customer appreciation is phenomenal! They are the epitome of customer service; they never under estimate the little things! We drove 110 miles from our home to experience the difference that is Mazda Lakeland. They will surpass your expectations! I love my new CX-50! Thank you! More
by Shellymossey
Employees Worked With
Brian Jefferson
March 24, 2023
Excellent service! They even gave me a loaner until my car was fixed! I will highly recommend this dealer to anyone looking for a great car! They even gave me a loaner until my car was fixed! I will highly recommend this dealer to anyone looking for a great car! More
by reed222017
Employees Worked With
Daulton
