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Mazda Lakeland

Lakeland, FL

4.6
334 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records. Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job. We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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4317 Hwy US Hwy 98 S

Lakeland, FL

33812

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Showing 334 reviews

July 01, 2023

I had a problem with my infotainment system and the service writer, Dalton was helpful and explained everything in layman’s terms. He was friendly and knowledgeable. My system was repaired and my car w More

by Gamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
June 30, 2023

This dealership was amazing. Working late and Kevin was amazing. Took his time to address every question I had More

by Denniscastillo
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
Aug 09, 2023 -

Denniscastillo responded

Great job by Lakeland Mazda. So accommodating.. Kevin Hendrix was amazing

June 29, 2023

Nice and clean and wonderful and caring people who have been so helpful. And thank for all you do. More

by so_goodpepsi
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
June 27, 2023

We recently purchased a car at this dealership. It was previously a loaner car. When we purchased the car it was a sunny day and there were no signs of writing on the window. The following morning More

by Brucebdowns
Recommend Dealer
No
Employees Worked With
Manager
June 26, 2023

The service department is amazing. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. More

by Joanna Garcia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nemer, Dalton, Ozzie, Sophia, Denise.
June 21, 2023

The purchase experience was very easy; no stress. Our salesman, Brian Jefferson, was very professional and knowledgeable in completing our purchase. He was very attentive at following up with us an More

by jdorm248
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Jefferson, the Business Manager and the dealer manager
June 09, 2023

I would defiantly purchase from Mazda Lakeland again. This was one of the easiest process for purchasing a vehicle I have every had. From sales to finance manager everything was very smooth. Grea More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garua
June 08, 2023

Nemir in service makes my purchase a go! Great knowledge and respect. Great service knowledge More

by Mh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Nemir
June 07, 2023

Handsome showroom, remodeled since my last visit. Bright, clean, inviting. Restroom was immaculate, usually a barometer whether they care for their customers. Bravo! More

by cpfromBklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton
May 30, 2023

I was really happy with the overall process of purchasing a vehicle from this location. More

by Emilio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nelson, Keith
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