Mazda Lakeland
Lakeland, FL
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Dealership is clean and comfortable. I was disappointed with the gentleman at the service counter. He seemed to challenge me with each statement I made....even seemed annoyed when I a I was disappointed with the gentleman at the service counter. He seemed to challenge me with each statement I made....even seemed annoyed when I asked for window cleaner and paper towels so that I could clean all the "love bugs" off my windshield. He proceeded to do it for me, but said he had no additional window cleaner. I did not believe that was true. I did not believe I was asking too much. I travel a distance to go to the dealership where I purchased my vehicle, but I may be rethinking that in the future. More
I purchased a 2023 Mazda3 and had a good experience. All of the new features were explained to me and I never felt rushed even though I had a lot of questions. All of the new features were explained to me and I never felt rushed even though I had a lot of questions. More
Purchased a new vehicle for my graduating daughter. Good experience. Quality vehicle without the normal dealership shenanigans. Straight forward pricing and no pressure sales experience. Good experience. Quality vehicle without the normal dealership shenanigans. Straight forward pricing and no pressure sales experience. More
Everyone took great care of me. Nemer explained my services and understood my budget. Aleena in finance helped look up my lease residual so I can start to plan for the future. Nelso Nemer explained my services and understood my budget. Aleena in finance helped look up my lease residual so I can start to plan for the future. Nelson in sales showed me two beautiful new models. More
I purchased a 2023 Mazda CX-50 Turbo Premium Plus and had a fantastic experience from start to finish. Most importantly, Antoine (sales) and Jorge (finance) were clear, honest & efficient. This dealership do a fantastic experience from start to finish. Most importantly, Antoine (sales) and Jorge (finance) were clear, honest & efficient. This dealership does NOT play any games with bogus add-on charges that are so common at most dealerships. The price is exactly the price plus the modest & disclosed dealer fee, tax, tag & title. Plus, I had a hitch installed afterwards and the Service Dept did not charge me any labor - it was absorbed by Sales even though not part of my initial deal. Very impressed with this dealership all the way around. Sad to say, I had to go through many, many dealerships before I found a great deal, honesty and transparency at Mazda Lakeland! More