Mazda Lakeland

We recently purchased a car at this dealership. It was previously a loaner car. When we purchased the car it was a sunny day and there were no signs of writing on the window. The following morning It was previously a loaner car. When we purchased the car it was a sunny day and there were no signs of writing on the window. The following morning with dew on the window, we were surprised to see the writing that clearly stated it was a Lakeland Mazda loaner car. We reached out to the dealership and drove back the next day to have it fixed. We told them we did not want to keep the car if it did not get fixed. They again cleaned the window and sure enough the next morning, the writing was still present. They sent us to a closer dealership where they too tried to get it off, but was unsuccessful. We again reached out and was told they would replace the window for us. A couple of weeks went by and we didn’t hear anything. Now we are being told they did everything they could and will not replace the window because it’s not that bad and it should fade. This place will lie to you to sell you a car. Not only did they not inform us they changed their mind, they outright lied. I would not recommend this place and would purchase a car elsewhere. More

The service department is amazing. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Great snacks and coffee available while waiting for service. Great experience every time I go for my vehicle maintenance or any issues. Thanks to Nemer Amador, Dalton, Ozzie, Sophia, and Denise. More

The purchase experience was very easy; no stress. Our salesman, Brian Jefferson, was very professional and knowledgeable in completing our purchase. He was very attentive at following up with us an Our salesman, Brian Jefferson, was very professional and knowledgeable in completing our purchase. He was very attentive at following up with us and answering any questions we had after our purchase was done. Would give him an A+. More

I would defiantly purchase from Mazda Lakeland again. This was one of the easiest process for purchasing a vehicle I have every had. From sales to finance manager everything was very smooth. Grea This was one of the easiest process for purchasing a vehicle I have every had. From sales to finance manager everything was very smooth. Great Dealership More

Nemir in service makes my purchase a go! Great knowledge and respect. Great service knowledge Great knowledge and respect. Great service knowledge More

Handsome showroom, remodeled since my last visit. Bright, clean, inviting. Restroom was immaculate, usually a barometer whether they care for their customers. Bravo! Bright, clean, inviting. Restroom was immaculate, usually a barometer whether they care for their customers. Bravo! More

I was really happy with the overall process of purchasing a vehicle from this location. a vehicle from this location. More

Great service, friendly staff. Best car dealership in Lakeland. Will continue to get my vehicles here. Best car dealership in Lakeland. Will continue to get my vehicles here. More

Amazing experience from David Glover in sales, and the finance dept. not only do they have better pricing than Mazda dealerships in the Orlando area, but the customer service is A+. From the moment I test finance dept. not only do they have better pricing than Mazda dealerships in the Orlando area, but the customer service is A+. From the moment I test drove my car, I knew Mazda Lakeland was were I was going to buy it. More

First off can't believe this dealership is rated 23rd in the state of Florida. I've visited at least 7 highly rated dealerships and none of them compare to Lakeland Mazda!! Purchased 2024 CX90 Turbo S Pr the state of Florida. I've visited at least 7 highly rated dealerships and none of them compare to Lakeland Mazda!! Purchased 2024 CX90 Turbo S Premium Plus for my wife for Mother's Day. Wanted to use Costco Auto program but ended up using Sam's program instead, Only 2 dealerships were shown that offer these programs, Lakeland & North Palm Beach. We went to Ft Meyers Mazda to look & Drive the CX90. They had a second window sticker on the car at $5800.00 for items we DID NOT WANT! Besides salesperson mentioned a add on to MSRP & looking for Rhodium white with premium white interior that they did not have.. Spoke to North Palm Beach for Sam's price, never had my questions really answered. Mr. Garcia of Lakeland Mazda video of showroom CX90 white on white took the cake. Then Luke sales manager even worked the price by way of text message, were 85 miles away! They say this dealership is low pressure, ultra modern and true to price quoted. They were right! fantastic price, Sonja GM even backed it out of showroom. Luke Sales manager very helpful with pricing our trade. Aaron another sales associate helped with questions while our sales rep Andres Garcia worked with Aleena Perryman Finance mgr. to secure the deal. Everyone was extremely professional, although we knew exactly what we were after and willing to pay. I/ we recommend this dealership to everyone who is interested in being treated as they matter, like family. Super price on our Mazda ( never even rode in a Mazda before) researched/compared vehicles for over a week 24/7. Mis size 3 row SUV.s, straight 6, turbo high output and top of the class MPG. Turn radius and wishbone suspension, wheelbase & 57 decibels Wow! Sorry for the length but truth be told! More