Mazda Lakeland

Shortly after dropping my car off at service for a scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was scheduled oil change, I was waiting in their customer area, and I got a text that they wanted to buy the car as the demand was high. Their offer was substantially lower than what CarMax had offered me the day before. They asked to match the offer. They ended up not matching it, which was OK since CarMax bought the car the next day. I was given a completion estimate of 10:00-10:15. At 11:05 I went back to the service desk and asked if it was done. I was informed it was done at 10:15, but that "sales" told them to wait until they were "finished" with me. So I set there waiting needlessly for 50 minutes. More

Great customer service. Mr. Nemer was very nice and attended to what my car needs. 10 out of 10. Mr. Nemer was very nice and attended to what my car needs. 10 out of 10. More

Been a mazda customer for 30 years, always been treated very well. Customer service is great very well. Customer service is great More

I had a problem with my infotainment system and the service writer, Dalton was helpful and explained everything in layman’s terms. He was friendly and knowledgeable. My system was repaired and my car w service writer, Dalton was helpful and explained everything in layman’s terms. He was friendly and knowledgeable. My system was repaired and my car was cleaned inside and out. My only issue is the bubbles remaining on my screen similar to a phone’s screen protector. My experience was a good one and I would definitely recommend them. More

Nice and clean and wonderful and caring people who have been so helpful. And thank for all you do. been so helpful. And thank for all you do. More

We recently purchased a car at this dealership. It was previously a loaner car. When we purchased the car it was a sunny day and there were no signs of writing on the window. The following morning It was previously a loaner car. When we purchased the car it was a sunny day and there were no signs of writing on the window. The following morning with dew on the window, we were surprised to see the writing that clearly stated it was a Lakeland Mazda loaner car. We reached out to the dealership and drove back the next day to have it fixed. We told them we did not want to keep the car if it did not get fixed. They again cleaned the window and sure enough the next morning, the writing was still present. They sent us to a closer dealership where they too tried to get it off, but was unsuccessful. We again reached out and was told they would replace the window for us. A couple of weeks went by and we didn’t hear anything. Now we are being told they did everything they could and will not replace the window because it’s not that bad and it should fade. This place will lie to you to sell you a car. Not only did they not inform us they changed their mind, they outright lied. I would not recommend this place and would purchase a car elsewhere. More

The service department is amazing. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Friendly and kind staff. Technicians explain everything that happens with the vehicle through videos they send to the customers. Immaculate bathroom. Great snacks and coffee available while waiting for service. Great experience every time I go for my vehicle maintenance or any issues. Thanks to Nemer Amador, Dalton, Ozzie, Sophia, and Denise. More

The purchase experience was very easy; no stress. Our salesman, Brian Jefferson, was very professional and knowledgeable in completing our purchase. He was very attentive at following up with us an Our salesman, Brian Jefferson, was very professional and knowledgeable in completing our purchase. He was very attentive at following up with us and answering any questions we had after our purchase was done. Would give him an A+. More

I would defiantly purchase from Mazda Lakeland again. This was one of the easiest process for purchasing a vehicle I have every had. From sales to finance manager everything was very smooth. Grea This was one of the easiest process for purchasing a vehicle I have every had. From sales to finance manager everything was very smooth. Great Dealership More