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Mazda Lakeland
Lakeland, FL
334 Reviews
Mazda Lakeland is proud to join the successful Holler-Classic Family of Dealerships, which has been serving the surrounding Central Florida community for 80 years since 1938! Our group's motto, "Never forget your customer - Never let your customer forget you!" comes straight from the mind and heart of the William E. "Bill" Holler, the first of the Holler family to go into the automotive industry. Long before motivational speakers became fashionable, Bill Holler was an institution! Automotive News described him as a spellbinder, a table-pounder, and an evangelist. But he didn't sell cars on personality alone. By understanding customer wants and needs, Bill was able to develop innovative programs to inspire dealers to establish new sales records.
Roger III, Chris, and Jill Holler Rogers (Vice-Presidents of our automotive group) are the great-grandchildren of the fabled Bill Holler. He founded the General Motors Dealers' Son School established to prepare dealers' offspring to inherit the family franchise and his son, grandson, and great-grandchildren were all graduates. From 1929 when General Motors Chairman, C.S. Mott, hired Bill to be Vice President of GM and General Sales Manager of Chevrolet until his retirement in 1945, Bill Holler earned a distinguished reputation as a tireless listener to the dealer, implementing trend-setting innovations and establishing programs to teach the fundamentals of auto sales and quality service still in use today. A believer that a good sales person is critical to our economy, Bill elevated the standards of our profession. In sales literature and speeches he often pointed out that the commander who leads the troops in battle...the volunteer who raises funds for charity...the homeowner who gets the neighborhood involved in a community project...is doing a sales job.
We also have access to extensive inventory across the Holer Classic Family of Dealerships, including dealerships serving Genesis Orlando, Audi Orlando, Honda Orlando, Mazda Orlando, Hyundai Orlando, and a second Honda Orlando dealership serving the Winter Park area. As well as additional inventory at Driver's Mart for Used Cars Orlando.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 334 reviews
April 16, 2025
I had an amazing experience with the sales and finance team. I’d like to give a special shoutout to Brian Jefferson, who provided the most excellent customer experience I’ve had inside a dealership. team. I’d like to give a special shoutout to Brian Jefferson, who provided the most excellent customer experience I’ve had inside a dealership. More
by Tclendenin863
Employees Worked With
Brian Jefferson
April 10, 2025
The services and how they inform me how things are going is perfect. Miss the car wash is perfect. Miss the car wash More
by Sandy
April 09, 2025
Our salesperson Vince Lopez was exceptional. It was the reason we drove from Tampa to Lakeland initially. He assisted us in finding the car we wanted. Exactly what we wanted. Our Mazda dealershi It was the reason we drove from Tampa to Lakeland initially. He assisted us in finding the car we wanted. Exactly what we wanted. Our Mazda dealership in Brandon failed to even return our calls. Lakeland Mazda is staffed with professionals. The service is outstanding. We highly recommend this Mazda dealership. And it is well worth the time spent driving from Tampa. More
by Robert S.
Employees Worked With
Vince Lopez
March 27, 2025
I always receive the best professional and friendly service when I visit, usually for the standard maintenance interval. They never have a problem with taking the time to answer my questions, in fact, service when I visit, usually for the standard maintenance interval. They never have a problem with taking the time to answer my questions, in fact, they always show a general interest in what I'm inquiring about. It's a very relaxed and welcoming environment. More
by rdeanbunderson
Employees Worked With
Sophia Justiz
March 05, 2025
I had a great experience getting my new car from Mazda in Lakeland. Brian was excellent in providing me all the information about the car I chose! Lakeland. Brian was excellent in providing me all the information about the car I chose! More
by conklin652
February 05, 2025
The associate that assisted me with my services showed amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! amazing customer service. He answered all my questions and make sure I left satisfied. THANK YOU! More
by HENRY
Employees Worked With
I don't remember his name but he was at the front desk.
January 28, 2025
We had a great experience. We have honestly disliked our car shopping experience over the past year until we stopped into Mazda Lakeland by total accident. Keith was so kind an We have honestly disliked our car shopping experience over the past year until we stopped into Mazda Lakeland by total accident. Keith was so kind and knowledgeable and meet us at the door. I can just tell that Mazda Lakeland just does car buying differently. We felt like family. No tricks or hassle! More
by Amanda Rodriguez
