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Mazda Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.9
611 Reviews
Call Dealership (877) 916-4691
View Awards

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

January 18, 2023

Great communication and glad they were able to inform me that I had nails in my tire and replaced them for safety reasons. More

by DOCONNELL9544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon, Daryl Delancey, Megan Schuster, Corey German
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 18, 2023

My experience with Mazda Cape Cod has been very positive - from purchase to regular service and repairs. More

by CAPECODAJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Danielle Del Buono, Oliver Afram, James Stanley, Darren Maynard, Sydney Hollander, Megan Schuster
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Cape Cod, A Premier Company! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 18, 2023

It’s easy to make an appointment. Service is always speedy and efficient with updates and a video so the customer can see what I’d happening. Always hassle free. More

by CJPH51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 18, 2023

The employees are friendly, cheerful and knowledgeable. The service is excellent. I bought two cars from them. More

by DRBILLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Delancey, Megan Schuster
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 18, 2023

Great service. On time and fast. And they have a video to show you the inspection. Nice touch. More

by Gwenmclean66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 18, 2023

I prefer having work done at your place even though I have to bring my car over from Nantucket. I just think because you primarily deal with Mazdas you can do better job. I must say I really liked the vi More

by MARIELLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 19, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 15, 2023

I really appreciate all their hard work and getting the work done in one day. Megan was so friendly and informational. Thank you so so much!!!! More

by TOSERWITHLUV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 16, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 15, 2023

Positive and professional people. Very helpful! Service was on point and they serviced vehicle and finished promptly. More

by DINACAKEBRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 16, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 14, 2023

Cory was very helpful and the service was quick and thorough comfortable waiting area and i love the video report they send you. More

by KDLOCKLEY63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey German
Report | Print
Jan 16, 2023 -

Mazda Cape Cod, A Premier Company responded

It's great to hear that Corey was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Cape Cod, A Premier Company! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 12, 2023

Very professional, knowledgeable and courteous. It was a pleasure to work with her et al More

by DOYLE411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 13, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company; we look forward to having you as one of our valued customers for many more years to come. Matthew Laughead - Service Manager mlaughead@drivepremier.com

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