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Mazda Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.9
611 Reviews
Call Dealership (877) 916-4691
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141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

January 26, 2023

Excellent service, felt comfortable, no pressure. One of the best buying experiences evah. My salesman Oliver was a pleasure to work with. More

by sweenz29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Delancey
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. Daryl, Oliver, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 26, 2023

I have always been 100% satisfied with the maintenance work on my Mazda. I have never been disappointed. The craftsmanship and care is tops in my book. Megan Shuster, service representative, is both pr More

by capecodder60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you! Megan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 26, 2023

Always attentive, pleasant, knowledgeable. and smiling. Appreciate the attention to details and willingness to assist. More

by CHERYL.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Cheryl, Thank you for taking the time to share your thoughts on working with Megan and our team. We're glad to hear Megan delivered such a great experience! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 26, 2023

So far all services have gone smoothly, the staff has been helpful and the facility is very clean and a nice place to hang out. More

by chas00040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 26, 2023

The Mazda dealership treats people with respect and caring. They provide good estimates, show all repair work, ate on time and professional. More

by tomrichardson1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Tom, Thank you for your very kind review. Megan and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 25, 2023

This dealership is honestly the best I’ve been to, the service is amazing and the people are so nice and helpful. Very professional. More

by Sillyskittles69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear Megan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 25, 2023

Explained things well, Prompt, courteous and helpful and friendly . Nice waiting area. Would recommend to others More

by Ndipinto97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 26, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that Megan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 21, 2023

I love that the place doesn't reek of air freshener like the old place. I had to wait outside back then. Good job! More

by williamhrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalem Tillett, Megan Schuster
Report | Print
Jan 22, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your kind words, William, and for taking the time to leave us this wonderful feedback! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 20, 2023

Great service. I would recommend Mazda Hyannis to others. Easy to reach on the phone. Service completed in very timely manner. More

by AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic who did video - great , Megan Schuster
Report | Print
Jan 22, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 20, 2023

Everyone was very helpful. Information—from costs to technology of the car—was well presented. More

by NDESHAIES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Marino, Oliver Afram, Darren Maynard, Megan Schuster
Report | Print
Jan 22, 2023 -

Mazda Cape Cod, A Premier Company responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mazda Cape Cod, A Premier Company! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

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