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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

February 13, 2023

Everyone I have ever dealt with over the years. at Premier has done their best with pleasure to accommodate my needs. The work is well explained and trustworthy. The wait time to be expected is acc More

by NKSCHLUNDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Lyon, Megan Schuster
Feb 14, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, A Premier Company. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 13, 2023

I had a broken tailight on my 2020 CX-5. Meghan quoted me about $800 plus tax. I found the part on line for $190. I asked Meghan if they could install it for me if I brought them my part. Sh More

by Rob02633
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Schuster
Feb 17, 2023 -

Mazda Cape Cod, A Premier Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Corey German - Service Manager cgerman@drivepremier.com

February 10, 2023

I got my tires changed here, Megan was great! No complaints for the entire process. I will definitely recommend Mazda Cape Cod to a friend! More

by NMARTIAN
Recommend Dealer
Yes
Employees Worked With
Megan Schuster, Corey German
Feb 12, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Megan met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 08, 2023

Staff is pleasant and professional. Facility is spotless. Waiting area offers comfort in a variety of ways. I trust that my vehicle is safely maintained and I believe they will ensure t More

by PJHOME177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Feb 09, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 07, 2023

Very helpful and efficient process, great communication. The tech specialist helped answer follow up questions and requested document ion was issued. Grateful for the assistance! More

by KMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Feb 08, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 07, 2023

Nice place , everyone is great! Surprised no sales people stopped by to see if I was interested in buying a new car . More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German, Chris Laham
Feb 08, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your feedback, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Cape Cod! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 03, 2023

Very quick and best service ever! ! Love the video of the service being completed letting you know how things look More

by whitejuditha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German
Feb 03, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 02, 2023

Pleasure to have service done. Scheduled an appointment and service was done on time s promised. More

by Brandonbacc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Del Buono, Darren Maynard, Mooncef Samari, rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett, Megan Schuster, Corey German, Chris Laham
Feb 03, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

February 01, 2023

Great customer service beautiful facility Answered my questions Will be back for next oil change More

by KATHRYNPAGET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Feb 01, 2023 -

Mazda Cape Cod, A Premier Company responded

Kathryn, It's great to hear that Megan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mazda Cape Cod, A Premier Company! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 31, 2023

This is the best dealership I have ever worked with. Sales team is friendly, does not use high pressure tactics and still gives a good deal. The service department is also very friendly, gets cars in qu More

by Craig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin in vehicle training was fantastic too!, Kevin Sanders, Darren Maynard, rhonda pimentel
Feb 01, 2023 -

Mazda Cape Cod, A Premier Company responded

Craig, Thank you so much for your kind words for Kevin, and for taking the time to leave us this wonderful feedback! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

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