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Mazda Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.8
658 Reviews
Premier Companies offers the friendly individualized attention of a local store with best-in-class service to deliver a vehicle purchasing experience that exceeds expectations. We have proudly been in the automotive business serving our communities for over 30 years. As part of our initiative to constantly improve customer service, we eliminated the hassle, pressure, and wasted time of the traditional vehicle purchasing experience by developing our Premier Promise - negotiation free, transparent, market-based value that you deserve without all the hassles that have occurred in the past. This seamless & transparent process ensures all of our customers receive the finest value - every customer the same way, every time! Our Premier Promise is to provide negotiation-free value on every vehicle based on current market conditions. We created the Premier Pure Promise because we believe that customers want a fast, fair, and simple way to acquire their vehicles. Premier Pure Promise is not a quick sale with limited time to buy, these values are available on all of our vehicles, twenty-four hours a day, seven days a week to provide you with a fast, fair, and simple vehicle purchasing experience. Our Sales Client Advisors are skilled to assist you in obtaining the vehicle that best ts your needs. At Premier Companies, our non-commissioned Sales Client Advisors are compensated based on your customer satisfaction. Meaning, we provide our clients with all the information necessary to make a good decision and we ask that they reward us with their business. Our long-term commitment starts with sales and continues throughout your automotive ownership experience.
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141 Stevens St

Hyannis, MA

02601

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Showing 658 reviews

May 15, 2020

Very clean. Quick to diagnose problems. Overly communicated delays. Remained open during COVID 19. Although I didn’t need a loaner, I have been provided one during service. More

by ryandybal
Recommend Dealer
Yes
Employees Worked With
Zachary
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May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 15, 2020

Service was exceptional: personable, fast and efficient. Although I was expecting Alex Bates, who was great in service before and disappointed he was no longer there, Zachary Parsons, the new service client More

by blhseidman3
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons, Alex Bates
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May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon!

May 15, 2020

Courteous, efficient, got the job done Can't really comment about the dealership as a whole, but the service manager who handled my business was great, and I appreciate his effort. See com More

by AHSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Report | Print
May 17, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Mazda Cape Cod, A Premier Company.

May 13, 2020

Maintainence and state insp. sticker. Taken in immediately upon arrival to a resonably spaced waiting area. Very pleasant service attendant, who came out to give update on timing. It took More

by GAIL6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary ?
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May 13, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 07, 2020

Great service for my front brakes The staff, Zach and the service manager, are very pleasant and accommodating. They make it very pleasant for the customers I feel. The actual ser More

by Deborahcassell_atty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zach and Brian, service manager
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May 07, 2020 -

Mazda Cape Cod, A Premier Company responded

hI dEBORAH, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Zach and us to be a positive one at Mazda Cape Cod, A Premier Company. Please don't hesitate to reach out if you need anything else.

April 30, 2020

Checkup Excellent service Fast service Nice facility and good communication between the service anger and me as I waited in the Volvo showroom Cost was abo More

by LOUISPREZIOSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 30, 2020 -

Mazda Cape Cod, A Premier Company responded

Louis, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 30, 2020

Excellent service and peace of mind to have my car running in good form. Thankful I was able to be seen at Premier Volvo while Premier Mazda is under construction. More

by cheryl01
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons ?? ?? ?? ?? ?? , Alex Bates
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Apr 30, 2020 -

Mazda Cape Cod, A Premier Company responded

Hi Cheryl, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2020

I never have a problem with the service at my dealer! They always keep me up to date, and the wait is never long. I enjoy bringing my car in when it needs some TLC! More

by EBARAK
Recommend Dealer
Yes
Employees Worked With
Alex Bates
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April 24, 2020

I was not informed beforehand about the new location. The final page with inspection services was not provided. However, service was completed in a timely manner and accomplished professionally More

by THERODGERSONS
Recommend Dealer
Yes
Employees Worked With
Alex Bates
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March 24, 2020

My 2nd car from Mark. Always friendly, knowledgable and as your best interest at heart. He works with you until satisfied and appreciates each one of his customers More

by Henigan23
Recommend Dealer
Yes
Employees Worked With
Mark Correia, Hailey Sears, Alex Bates, Mark Cadin
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Mar 24, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for the kind comments - we'll be sure to share with Mark! Your loyal business is greatly appreciated by all of us here at Mazda Cape Cod and we look forward to your next visit. Until then, take care and enjoy your new vehicle!

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