Mazda Cape Cod, A Premier Company
Hyannis, MA
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Best new car purchase ever I had been looking for more than a month to replace my very reliable 2012 Honda CRV with something more upscale, with new features and technology, tha I had been looking for more than a month to replace my very reliable 2012 Honda CRV with something more upscale, with new features and technology, that would be more fun to drive but also practical and reliable. I always start with Consumer Reports when looking for a car. I began looking compact SUVs including a used Porsche Macan ,new and used Lexus, BMW's, RAV 4's, Subaru, Volvos and even another CRV. Everyone of them had one or more "fatal flaws" including imprecise steering, rough transmissions, difficult to use technology, reliability issues or below average interiors. Then I decided to look at Mazda and immediately became intrigued. They have a design philosophy that values form and function, a commitment to quality as well as comfort and it all centers around the driver. I watched dozens of YouTube videos of the CX5 as well as read all the latest Consumer Report articles on this car and the other models in the Mazda line. I was hooked. I don't often purchase a new car (who does) but decided to call the closest dealer, Premier Mazda in Hyannis, MA. I called first, speaking with Kevin Sanders, just to see if I'd get "straight" answers to my questions and that I could talk about what I was looking for, not just what they wanted to sell. A few days later, I met Kevin and told him that I was looking for a fully loaded , 2020 CX5, which equates to the Signature model. They did not have one in stock, so I drove a Grand Touring Reserve model which is almost the same car. After 30 minutes or so, I realized that this car was as good, or even better than all I had learned and it was just what I was looking for. Kevin said that they didn't have one in stock, a Soul Red Crystal CX5, but that they could probably get one from another dealer. Within two days, they had the car, prepped it for delivery, and in less that a week of approaching them, I have my new car in the driveway. My purchase experience was just as easy as the buying decision. I completed quick, on line application for Mazda's very attractive 0.9% financing, and showed up the next with a check for the balance. Within less than 90 minutes, I had my new car, inspected and with new plates and drove away. What I liked about my experience with Premier Mazda was that there were no long conversations where Kevin had to "....talk with his manager"....no hard sell on options or after market warranties, nothing that didn't contribute to me getting the car I wanted. Thank you, Kevin, for making this easy and fun. After my wife gets to drive my cay, maybe there is another Mazda in our future. By the way, I also used DealerRater to screen lots of different dealers before I settled on Mazda. It didn't exist the last time I bought a car. Bill C Pocasset, MA More
Mark was extremely helpful, informational and patient. He made my car buying experience easy and enjoyable! I would absolutely recommend premier Mazda to anyone looking for exceptional and honest customer se made my car buying experience easy and enjoyable! I would absolutely recommend premier Mazda to anyone looking for exceptional and honest customer service. More
Efficient and enjoyable car buying experience Tony and Haley made the experience seamless. Both are very personable, professional from beginning to end. Highly recommend working with them. My on Tony and Haley made the experience seamless. Both are very personable, professional from beginning to end. Highly recommend working with them. My only wish is Mazda would also offer their vehicles with a manual transmission. Yes, some of us still prefer it! More
Fast & Easy with no drama --- In the past, I had always bought American cars, Ford in my case. I needed a new car and wanted a sedan, so I had to look elsewhere and I am so glad I In the past, I had always bought American cars, Ford in my case. I needed a new car and wanted a sedan, so I had to look elsewhere and I am so glad I did. Just bought a new Mazda6. Great experience, both Kevin and Hailey were wonderful. I knew my price point and so choosing a car on the lot was straightforward. Start to finish, I spent no more than a couple of hours at the dealership and came home with a new car. Will definitely recommend to friends and family. Added bonus was the Mazda Donation program. More
Great car. Great company. Smooth and easy process. Tony was easy to talk to and very knowledgeable about the product/ experience he was selling. It was a ‘no brainer’ for us. was easy to talk to and very knowledgeable about the product/ experience he was selling. It was a ‘no brainer’ for us. More
Leasing made easy Mark Correia made leasing a vehicle very easy and fast. I got the vehicle I wanted for the price I wanted and never felt pressured Mark Correia made leasing a vehicle very easy and fast. I got the vehicle I wanted for the price I wanted and never felt pressured More
Awesome experience Went to a few different dealerships looking for a new car. Mark was awesome to work with none of the back and forth let me bring it to my manager and Went to a few different dealerships looking for a new car. Mark was awesome to work with none of the back and forth let me bring it to my manager and see what we can do. I told him what I was looking for and my price point and he delivered on the spot. They didnt have the color combo I wanted on the lot he located one and had it delivered! I was so excited! More
Professional- friendly- approachable- not pushy- attention to detail- knowledgeable - great product- clean showroom- great customer service- highly recommend- explained finance options, located car attention to detail- knowledgeable - great product- clean showroom- great customer service- highly recommend- explained finance options, located car I wanted! More
Great experience leasing another Mazda at Premier Mazda of Cape Cod. Sales staff was helpful and transparent with the process to return my current leased car. They listened to my needs and I felt that I g of Cape Cod. Sales staff was helpful and transparent with the process to return my current leased car. They listened to my needs and I felt that I got the best deal possible. More