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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

August 28, 2020

My only complaint is that for my 8:00 am appointment my car was not taken in until 8:40. My appointment was the first of the day so I do not understand why it took so long for them to take my car in. Oth More

by CWILLIAMS7810
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 03, 2020 -

Mazda Cape Cod, A Premier Company responded

We appreciate your patience during your recent service visit. We always strive to exceed our customer's expectations and apologize that we fell short during your recent visit. We look forward to providing exceptional service to you in the future.

August 27, 2020

My experience was good. The service dept. does need to check their voicemail though. I got lost in there for a couple of days. Once I called in and got Zachary live on the phone the experience was seam More

by shaugh0
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Aug 28, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your honest review! We're happy to hear that Zachary was able to help you book an appointment! We appreciate your business and look forward to seeing you again!

August 24, 2020

Kevin is the best! He made the process easy and convenient even with the challenges of working through Covid. Thanks to the team at Premier! More

by Jessie.s.alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Aug 24, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod, Jessie! We're so happy to hear that Kevin provided you with a stress-free car-buying experience! We look forward to having you visit again!

August 24, 2020

I have to say that after purchasing cars from dealers for over 45 plus years both my husband and I agree , this by far, was the best experience we have ever had! More

by Ann D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DelBuono, Mark Correia, Paul Dumas
Aug 24, 2020 -

Mazda Cape Cod, A Premier Company responded

Welcome to the Mazda Cape Cod family, Ann! We're so happy to hear that you had a great experience working with our team! We appreciate your business, and hope to have the chance of working with you again!

August 22, 2020

Excellent experience all around, super friendly and great to deal with, definitely highly recommend. Kevin Sanders was super from the first email, to the phone calls and texts, kept me very informed. More

by Dwjii77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Aug 24, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for sharing your experience with Kevin at Mazda Cape Cod! Our team pride ourselves in providing timely communication with our customers. We look forward to working with you again!

August 20, 2020

Zach is really great. Texted me twice to remind me about the appointment. Was quick with my service and told me Mazda would pick up the repairs on my brakes because I only 10,000 miles. Waited in a p More

by LynninPtown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Aug 21, 2020 -

Mazda Cape Cod, A Premier Company responded

Your review means the world to us, Lynn! We're so happy to hear that Zach provided you with a 5-star service appointment!

August 18, 2020

We were very pleased with Kevin Saunders who was very friendly, knowledgeable and helpful. He accommodating in instructing us about the features of the Mazda 5 and offered to review any questions we had More

by eleanoricasey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Paul Dumas
Aug 18, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for recommending Kevin at Mazda Cape Cod, Eleanor! We're so happy to hear that he made you feel comfortable in your new ride!

August 18, 2020

Mazda Cape Cod, A Premier Company is wonderful to deal with. Zachary at reception is always welcoming, organized. My car gets taken in and returned on time as promised. More

by cheryl01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Aug 18, 2020 -

Mazda Cape Cod, A Premier Company responded

This is what we love to hear, Cheryl! We appreciate your business and look forward to seeing you at Mazda Cape Cod again!

August 18, 2020

This was my first service of a new CX5. The Mada dealership on Cape Cod is currently in temporary quarters as a new building is erected. Activity is further bedeviled by the need for masks and separ More

by JANSCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Aug 19, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Mazda Cape Cod! We're so happy to hear that you had a positive first service experience! Zachary will appreciate your 5-star review!

August 16, 2020

Buying a Mazda 2020 The staff was professional, down to earth, concerned for customers’ time constraints. Accommodate the customer Trade in was seamless. Great group More

by NPCONNOLLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Aug 18, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your positive feedback! - Mazda Cape Cod

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