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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

September 22, 2020

Confirmed with salesperson that I would buy a car and let them know I had a certified check made that day. Was told right before leaving (from out-of-state) that car was sold. I called to follow-up and have More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Sanders
Oct 12, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your feedback. As a company, we pride ourselves on providing exceptional customer experience to every customer that chooses to reward us with their business. I am sorry that you feel we fell short during your interactions with our company. If you are still searching for a vehicle I would be happy to personally assist you. I can be reached at 508-815-5900. Thank you Michael DelBuono, General Manger Mazda Cape Cod

September 22, 2020

Everyone was extremely helpful. From picking a car and financing I love the vehicle I got and was so pleasantly surprised to come back to a better rate. Such a pleasure doing business with people that p More

by Franvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Paul Dumas
Sep 22, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for returning to Mazda Cape Cod! We're so happy to hear that our team delivered an excellent sales experience for you! See you next time!

September 22, 2020

Standard service call. Check oil, change filter, rotate tires and had my inspection sticker made current. Wonderful service. Everything regarding the work and customer service was wonderful. A little sho More

by MAMAROSE321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 22, 2020 -

Mazda Cape Cod, A Premier Company responded

Thanks for taking the time to leave us a review!

September 20, 2020

Entire process from initial Greetings to completion of the vehicle delivery went very smooth. Kevin, was very knowledgeable on the Mazda Vehicles and made the sale go smoothly. More

by prei11y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Paul Dumas
Sep 23, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for providing excellent feedback on your experience with Kevin at Mazda Cape Cod! We look forward to working with you again!

September 19, 2020

Zach was great. Efficient kind and conscientious. Explained everything and took care if my loaner car. Left me a message when my car was completed. Top notch service! He is terrific. You are lucky to More

by GARYMAZZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 21, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to let us know how Zach did during your service appointment! We appreciate your business and look forward to working with you again, Gary! -Mazda Cape Cod

September 18, 2020

Always good, friendly and knowledgeable communication. When I call for a service appointment there are always prompt and various time. Also, no surprises. Honest about expected charges. More

by Mazdaexperience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 18, 2020 -

Mazda Cape Cod, A Premier Company responded

We are honored to receive your support. Thank you! - Mazda Cape Cod Team

September 18, 2020

Nice to be around people that were happy to share info in a pleasant, unrushed manner. Service was stress free and efficient. The service dept. honored our 20% coupon without a fuss. More

by MARYJO12260
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 21, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Mazda Cape Cod, Mary Jo! We hope to deliver this level of service to all of our customers! See you next time!

September 18, 2020

Everything went as expected. I love being able to communicate via text and pay online. Pick up and drop off were easy. Thank you.Thank you. More

by TINA25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 21, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your confidence in Mazda Cape Cod, and for your business. We are thankful to have you as a customer.

September 14, 2020

Service was prompt and pleasant. I was able to go out to take a walk, and was notified as soon as my car was done. Making the appointment was easy as well More

by mtl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 15, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Mazda Cape Cod! We hope to provide this level of service for all of our customers! See you next time!

September 14, 2020

Best dealership I've ever gone to. The staff is always friendly and knowledgeable and you can tell has your best interest at heart Never have to worry about overpaying! More

by NunyaBusiness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Correia
Sep 15, 2020 -

Mazda Cape Cod, A Premier Company responded

This is what we like to hear! We hope to provide all of our clients with this level of customer service! See you next time!

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