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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

November 20, 2020

Extremely satisfying visit! Were ready to go when I arrived, alerted me when I needed additional service, and finished the work promptly. Outstanding service as usual! More

by RENOWNRN72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 23, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your business! We appreciate your service at Mazda Cape Cod!

November 18, 2020

Extremely efficient, professional while at the same time personable. One thing I recommend is you let customers know what you do at the end of service to ensure the inside of the vehicle is safe, meaning ho More

by caperene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 19, 2020 -

Mazda Cape Cod, A Premier Company responded

We’re always looking to improve our customer experience! Thank you for choosing Mazda Cape Cod!

November 15, 2020

Zachary and Alex are always knowledgeable, courteous and professional a big plus for Premier Mazda! Thank you Zachary and Alex are always knowledgeable and courteous and professional a big plus for Premier More

by cathylee_01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary and Alex are always knowledgeable and courteous and professional a big plus for Premier Mazda! Thank you , Zachary Parsons
Nov 16, 2020 -

Mazda Cape Cod, A Premier Company responded

We appreciate the wonderful feedback! Zachary and Alex are both wonderful assets to our team, and we're delighted to hear that they've earned your five-star rating. Thanks again and we'll see you next time here at Mazda Cape Cod!

November 13, 2020

Great sales service; honest, upfront, no games. The salesman was polite, considerate of my needs and steered me toward the vehicle that would meet them. He was pleasant and did his best to fit my time More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Nov 13, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to leave us a review! We're delighted to hear that our team was able to help you find a vehicle that fits your needs, and we look forward to working with you again in the future. Take care and we'll see you next time! - The Mazda Cape Cod Team

November 11, 2020

As always Premier Mazda service department is fantastic. Zachary is very friendly and accommodating especially during these difficult times. The service department is the main reason I keep buying Mazdas! More

by CyndyYY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 12, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for this wonderful feedback! It's awesome to know that Zachary and the team continue to take great care of you & your vehicle, and we're thankful to have you as a valued customer here at Mazda Cape Cod. Thanks again and see you next time!

November 11, 2020

All aspects of the service were carried out in a timely and complete manner. Absolutely no complaints and the service reps were very pleasant and friendly. More

by Ken, 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 12, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your confidence in our service team, Ken! We appreciate your review and look forward to your next visit to Mazda Cape Cod!

November 06, 2020

Wow. I bought a pre-owned suburu from Mazda. I cannot begin to describe what a nice experience it was. Kevin was my salesman and so helpful. Because of covid, I didn't drive much and the battery went dea More

by rjb38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Zachary Parsons
Nov 06, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your confidence in Kevin and our team at Mazda Cape Cod! We're so happy to hear that he was able to get you back on the road safely! See you next time!

November 05, 2020

Appreciated how easy scheduling, thoroughness of all the parts of service, inspection, new tires and buying new mats. Also love that there is free loaner cars. Thank you. More

by VICKY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 05, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting our service team at Mazda of Cape Cod! We appreciate your business and look forward to seeing you next time!

November 05, 2020

We came with questions, which were answered, factually ,politely and in a timely manner. Our options were explained to us, and once we made a selection they went out of their way to get the specific car t More

by TLCADZOW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver (?), Kevin Sanders, Paul Dumas, Justin Lowe
Nov 05, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for visiting Kevin, Oliver, and Mike at Mazda Cape Cod! We're so happy to hear that they worked hard to answer your questions, and found you a new vehicle! Let us know if you have any further questions, we're always a phone call away!

November 04, 2020

This is a ridiculous part of your survey. Twenty five word minimum? Am I back in school? How about Zach was friendly, knowledgeable and very helpful? ... More

by bill.ballbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Nov 04, 2020 -

Mazda Cape Cod, A Premier Company responded

Hi Bill, thank you for your feedback! Zach and our team appreciate your business! -Mazda Cape Cod

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