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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

December 12, 2020

The buying and service experience is low stress. They expect me when I arrive, the work gets done on a reasonable schedule, and when it is complete they show me what might have to be done the next time. More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Zachary Parsons
Dec 14, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for trusting Mazda Cape Cod with your service needs! We're honored to be your partner in the maintenance of your vehicle, and we look forward to your next visit with us!

December 10, 2020

This was a recall issue on a brand new car (2800 miles) I was inconvenienced twice. However once the car was brought to the shop the repairs were done quickly and professionally. More

by ARWAGMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Dec 11, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for the review and honest feedback - it helps us improve our service for future guests. We appreciate your business and hope to serve you again in the future!

December 09, 2020

Fixed my issue quickly. Great communication as well! I am looking forward to using these folks again if I need to go back for any other issues. More

by carlytefft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Dec 09, 2020 -

Mazda Cape Cod, A Premier Company responded

Hi Carly, thank you for taking the time to share your experience working with our service team at Mazda Cape Cod! We appreciate you as a customer, and look forward to seeing you next time!

December 09, 2020

Everything went well. My car was taken on time, and completed within an hour. Zach, the service advisor was professional and knowledgeable. I'm looking forward to seeing the new facility which I believ More

by Ed D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Dec 09, 2020 -

Mazda Cape Cod, A Premier Company responded

Hi Ed, thank you for taking the time to share your experience working with Zach at Mazda Cape Cod! We look forward to seeing you next time!

December 06, 2020

Recently had our 2016 Mazda 3 serviced by Premier and also traded in a 2010 Mazda 6 for a 2020 CX-5. Everyone I worked with was super helpful. Love the new CX-5! More

by deb.desautels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Zachary Parsons, Paul Dumas
Dec 07, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for choosing Mazda Cape Cod for all of your automotive needs, Deb! We hope you keep enjoying your new 2020 Mazda CX-5!

December 04, 2020

I am very satisfied with my vehicle's recall service experience. Every consideration for my convience was provided by Zachary. The work was completed professionally within the time advised. More

by SVNOOTKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Dec 04, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share a review of your recent experience at Mazda Cape Cod! We're glad to hear that Zachary took great care of you & your vehicle during your visit, and we hope to serve you again in the future!

December 02, 2020

These guys are the best! Friendly, fast, knowledgeable - my service appointment was quick and easy. Can’t say enough about them! The service was great, everyone stayed safe and socially distant, and my car More

by vkummer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Dec 02, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for your review! Our staff appreciates your 5-stars and look forward to working with you again at Mazda Cape Cod!

November 26, 2020

It was an awesome experience, from beginning to end. Highly professional and no pressure.May have paid a lot more than planned but saving on gas. More

by grsheely3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Mark Correia, Daniel O'Connell
Nov 30, 2020 -

Mazda Cape Cod, A Premier Company responded

We appreciate your business and your review! Thanks from the Mazda Cape Cod team!

November 25, 2020

Extremely professional, knowledgeable, and courteous throughout entire process. Very easy to deal with and very patient when answering questions and demonstrating the new car. A big THANKS to Kevin, Oli More

by cchancey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver, Kevin Sanders, Paul Dumas
Nov 25, 2020 -

Mazda Cape Cod, A Premier Company responded

We are honored to receive your support! Thanks for the great review, from all of us here at Mazda Cape Cod!

November 23, 2020

Great service and sales people! They stand by the cars and their work. On device they explain what was done and why. On sales, the cars are fairly priced. just bought my 3rd Mazda there. More

by Kris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Zachary Parsons, Justin Lowe
Nov 23, 2020 -

Mazda Cape Cod, A Premier Company responded

Thank you for the wonderful review! We appreciate you being a loyal Mazda Cape Cod customer and hope you're enjoying your vehicle! Take care and we'll see you next time!

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