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Mazda Cape Cod, A Premier Company

Hyannis, MA

4.9
611 Reviews

141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

November 25, 2022

The total car-buying experience at this dealership was comfortable and informative. Oliver communicated with us during the whole trade/buy process, making it very easy. Darren offered options for warra More

by Beachday313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin for tech,, Oliver Afram, Darren Maynard
Nov 25, 2022 -

Mazda Cape Cod, A Premier Company responded

Thank you for your perfect star review. Our goal is always to ensure everyone leaves with a smile on their face. We are overjoyed to read our Sales Team was comforting and informative while providing a great car-buying experience. Congratulations on your new vehicle. Please don't hesitate to reach out to us at Mazda Cape Cod if we can be of any further assistance.

November 04, 2022

Great service! The video sent to me about service on my car was a great feature. Highly recommend Mazda in Hyannis. More

by Patglover8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel
Nov 07, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello, thank you for the amazing feedback. We are delighted to know you enjoyed the video so much and that our service was great. Words cannot describe how much we appreciate your endorsement. If you ever need further assistance, Mazda Cape Cod will be happy to help. Have a fantastic day.

October 21, 2022

The service advisors and techs at Mazda Cape Cod are great. Everything was done as expected and at the quoted price. Although the dealership is not new, the facility is, so it’s very shiny and clean. Th More

by Ed D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan
Oct 23, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello Ed, we are thrilled to learn that the maintenance was done as expected and at the quoted price our Service Team gave you. We're glad that you enjoyed our clean facility and our comfortable waiting area with free Wi-Fi. Thank you for your loyalty and dedication to us at Mazda Cape Cod.

October 21, 2022

Excellent customer service, and the video provide of the service done on the car is a excellent feature that I really appreciate. More

by Saphire550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Megan , matthew laughead
Oct 23, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello, we want to provide all our customers with a video of the work being done on their vehicles to give an excellent experience. We, at Mazda Cape Cod, are glad that you enjoyed your visit with us. Have a wonderful day!

October 12, 2022

Outstanding service. Use of repair in progress video overcomes reluctance arising out of other less than stellar services. More

by Oceanhandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
rhonda pimentel
Oct 14, 2022 -

Mazda Cape Cod, A Premier Company responded

We are pleased to learn of the outstanding visit you had with our Service Team. Here at Mazda Cape Cod, we strive to give you a fair and honest dealership experience to ensure your complete customer satisfaction. Thank you for trusting us with your vehicle and please don't hesitate to reach out to us for any future automotive needs.

October 11, 2022

Very satisfied with the service I received, Was provided with a loaner which really helped and Megan kept me informed with updates on my service progress. More

by jimpcharles
Recommend Dealer
Yes
Employees Worked With
Oliver Afram
Oct 13, 2022 -

Mazda Cape Cod, A Premier Company responded

Hi there! Thank you for the 5-star review based on your experience with our Service Staff at Mazda Cape Cod. During your vehicle's maintenance process, we understand that your daily routine should not be interrupted so we are more than happy to provide a loaner vehicle! Also, keeping an open line of communication from our team to you is one of the keys to complete customer satisfaction. We appreciate you choosing us for your specific needs and our team hopes you have a fabulous day!

October 01, 2022

Oliver was great! Kevin too ! Explained everything! Very patient! Immaculate dealership An. Excellent buying experience! More

by dcrockett-rice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders, Oliver Afram, Darren Maynard
Oct 03, 2022 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for sharing your positive review about us here at Mazda Cape Cod. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

September 11, 2022

Great experience! ! Oliver was extremely knowledgeable and listened to all my needs for purchasing a car that my daughter could rely on for her start in college. He is More

by Tom G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver, Darren , Mike
Sep 12, 2022 -

Mazda Cape Cod, A Premier Company responded

Your kind recommendations are appreciated, Tom! Thank you for choosing Mazda Cape Cod to purchase a vehicle for your daughter; we are delighted to know we could provide a reliable vehicle that you and your daughter are pleased with. It is our goal to ensure all of our guests are provided with nothing less than top-notch customer care, and it is wonderful to know our Sales Team achieved that with you. Please come back and see us for any future auto-related needs.

September 08, 2022

People and service were excellent…. highly recommend dealer and CX-5 product is outstanding. Exceeded expectations. More

by ajonesnaples8425
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zachary Parsons
Sep 09, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello. We're proud of our vast inventory which includes hundreds of amazing vehicles, including the outstanding Mazda CX-5. Thanks for the five stars and for letting us know that our excellent staff at Mazda Cape Cod exceeded your expectations. Have a wonderful day!

September 06, 2022

Always a positive experience from when I first leased a CX5 in 2016 and every time I have needed service. More

by vtmt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rhonda
Sep 06, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello! Thank you so much for your 5-Star rating. We at Mazda Cape Cod appreciate your business and are here for all of your future automotive needs.

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