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Mazda Cape Cod, A Premier Company

Hyannis, MA

Overview
Reviews
Vehicles
4.9
611 Reviews
Call Dealership (877) 916-4691
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141 Stevens St

Hyannis, MA

02601

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Showing 611 reviews

January 11, 2023

Great service. Pleasant efficient and timely service. Excellent customer service and communication. They take excellent care of my car! More

by SETTEDIANE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 12, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mazda Cape Cod, A Premier Company. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 11, 2023

The dealership is beautiful and very clean. Staff is friendly and helpful. The service on my vehicle was explained to me clearly. I have no complaints about this dealership. More

by david.newellcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 12, 2023 -

Mazda Cape Cod, A Premier Company responded

It has been a pleasure serving you, David. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Cape Cod, A Premier Company, we look forward to having you as a valued customer for many years to come! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 10, 2023

I have bought two Mazdas from Premier and just had my latest car serviced there. No regret’s with my purchases and the good service I have received. More

by JSCHNAIBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 11, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 10, 2023

Just a pleasant experience from start to finish with all parts of the process working very well More

by toleary101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Schuster
Report | Print
Jan 11, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matthew Laughead - Service Manager mlaughead@drivepremier.com

January 10, 2023

Everyone at this Mazda dealership is exceptional. The service we received from Victor, Kevin & Mike exceeded our expectations! More

by arcurran123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike , Kevin Sanders, Oliver Afram
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Jan 11, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

January 10, 2023

Lovely welcoming atmosphere at dealership. Kevin Sanders was a fantastic salesman and Kevin who shows you how to operate the car was so good at teaching the technology. Both men were a pleas More

by socal_deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin who teachs car technology. Five star, Kevin Sanders
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Jan 11, 2023 -

Mazda Cape Cod, A Premier Company responded

Thank you so much for choosing Mazda Cape Cod, A Premier Company! Congrats on your new CX-5, and let us know if we can be of any more assistance! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

January 08, 2023

They were professional and no pressure whatsoever. The easiest experience I ever had buying a car. My salesman was a true gentleman and gave me an awesome buying experience. More

by sweenz29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Afram
Report | Print
Jan 09, 2023 -

Mazda Cape Cod, A Premier Company responded

Thanks for sharing about your experience with Mazda Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Mike Delbuono - Sales Manager mdelbuono@drivepremier.com

December 17, 2022

Went in for first service, was told would be hour, completed in 25 mins! Exceptional service. More

by sbyrne8230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sanders
Report | Print
Dec 18, 2022 -

Mazda Cape Cod, A Premier Company responded

Thank you for this 5-star rating. We appreciate you sharing this about our team at Mazda Cape Cod!

December 10, 2022

Everyone was friendly but professional! The video that was sent explained everything the mechanic was doing and what the vehicle needed! Not my first visit to the dealership ! On my third M More

by ldrake.army13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember names of the service department personnel , Kevin Sanders
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Dec 12, 2022 -

Mazda Cape Cod, A Premier Company responded

We are glad to learn that you are consistently impressed with the Service Department of Mazda Cape Cod. Our team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

December 01, 2022

Easily scheduled, on time work and accurate service. No surprises and everything was explained to me in plain language More

by dan_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
matthew laughead, rhonda pimentel, Andrew Lyon, Daryl Delancey, Kalem Tillett
Report | Print
Dec 02, 2022 -

Mazda Cape Cod, A Premier Company responded

Hello Dan. We are beyond pleased to learn that you had a superb experience with our Service Team. Thank you so much for sharing your feedback, and for choosing Mazda Cape Cod.

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