Mazda Cape Cod, A Premier Company

Customer service was good. There are 2 things pending : 1) waiting for the air filter which was not available on the maintenance day. 2)Tire pressure monitor light is still on There are 2 things pending : 1) waiting for the air filter which was not available on the maintenance day. 2)Tire pressure monitor light is still on and was not fixed. More

Very efficient. I wait for my car to be serviced & they stay right on time. I wait for my car to be serviced & they stay right on time. More

The service center is awesome. Honestly they are so fast and efficient with looking at your car. They know what they’re doing. I love the video after. The people at the desk are su Honestly they are so fast and efficient with looking at your car. They know what they’re doing. I love the video after. The people at the desk are super nice too More

Took my car early for my appointment and had it completed sooner than expected despite having to do more work due to a recall. The lounge area is fully stocked with coffee snacks and drinks sooner than expected despite having to do more work due to a recall. The lounge area is fully stocked with coffee snacks and drinks More

Meghan the service rep is excellent. She is kind, thoughtful and extremely helpful. The video made by the mechanic is invaluable. You feel confident that everything is reviewed and why y She is kind, thoughtful and extremely helpful. The video made by the mechanic is invaluable. You feel confident that everything is reviewed and why you may need whatever you do. Feel confident and comfortable there. More

Mazda Hyannis saved me from having a major car accident. My local place missed some glaringly obvious damage on my vehicle, over the course of multiple repairs, so when the issue persisted over a month lat My local place missed some glaringly obvious damage on my vehicle, over the course of multiple repairs, so when the issue persisted over a month later I decided to take it to the Mazda dealership. They were professional, courteous, accommodating, and I hope to be able to ONLY bring my vehicle there from now on. More

Professional attentive and honest. Always upfront there are very cordial and helpful. O would not hesitate in referring someone to them Always upfront there are very cordial and helpful. O would not hesitate in referring someone to them More

Very friendly and thorough employees Megan always has a smile and so knowledgeable. Pleasure to have her greet us customers. smile and so knowledgeable. Pleasure to have her greet us customers. More

The communication was excellent and timely. My sales representative (Kevin) answered my questions before could asked . They were very accommodating when asked to remove an item I did not want My sales representative (Kevin) answered my questions before could asked . They were very accommodating when asked to remove an item I did not want on the vehicle. More

Service was good! Everyone was friendly and helpful Love the video you get when the mechanic is doing the service and the explanations they give as they assess the car Everyone was friendly and helpful Love the video you get when the mechanic is doing the service and the explanations they give as they assess the car! More