Back

Mazda 112

Medford, NY

4.9
156 Reviews

2112 Route 112

Medford, NY

11763

Directions

By Type

Showing 156 reviews

November 03, 2021

A no non-sense approach; no back and forth between salesperson and manager; overall a quick transaction! Thank you Joe Gutilla. Amazing! More

by Vitaminsea1009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gutilla
Nov 08, 2021 -

Mazda 112 responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

October 13, 2021

We came here after being treated very poorly by another dealership. They would not let us test drive a car unless we were buying it that day and they would not let us drive 2 different cars, we had to dec More

by lnwelsh200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan!!, Nick Mazda, Nick Illuminato
Oct 18, 2021 -

Mazda 112 responded

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

October 02, 2021

He was amazing from start to finish. His efforts will make me a repeat customer! He wasn’t pushy, extremely friendly and knowledgeable! It was an awesome experience! More

by Sabrinakral1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caggiano
Oct 06, 2021 -

Mazda 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

September 22, 2021

We were in need of a vehicle quickly and we knew inventory everywhere is relatively limited but Keith found a few options for us and when we picked up the car Joe was great showing us and explaining More

by tld896
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Kozik
Sep 27, 2021 -

Mazda 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

September 05, 2021

Absolutely no pressure sales. All the numbers discussed over the phone were exact when at dealership with no surprises. Everyone at the dealership was courteous and professional and a pleasure to deal with More

by Rob D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Guttilla
Sep 09, 2021 -

Mazda 112 responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

August 09, 2021

The sales team is run by an amazing manager, John, who will stop at nothing to help get you the best deal. His team helped me through my first purchase experience and Declan and Lori helped me find the pe More

by lah13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Declan, Lori
Aug 12, 2021 -

Mazda 112 responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

July 12, 2021

Service staff was friendly and efficient. I was there for an oil change and the waiting went very quick in the very beautiful waiting area. More

by djwright3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Mazda, Nick Illuminato
Jul 15, 2021 -

Mazda 112 responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again! Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

June 16, 2021

I was very impressed with the whole process! Very pleasant staff, lovely waiting room and prompt service. Before my car was ready, I was informed of all the work that was being done and what the cost More

by Mary Ann H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Illuminato
Jun 22, 2021 -

Mazda 112 responded

Mary Ann, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

June 12, 2021

Greg A. was a great salesman. Worked with us the whole way through. Had an issue with the driver's seat after delivery, Greg took care of it with no issues. Looked at few dealerships, 112 had best selec More

by Hergy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg A.
Jun 16, 2021 -

Mazda 112 responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

May 30, 2021

An update to my last review. Please note that this is about the appointments on the CX-30 Premium and in no way knocks the dealership or Joe Caggiano. I would have given 5 stars as the dealership (112) More

by rocky2521
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Caggiano
Jun 02, 2021 -

Mazda 112 responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Nick Illuminato - Internet Manager - nilluminato@nesenger112.com

Jun 02, 2021 -

rocky2521 responded

I have to add as well that the car was not properly prepped when we arrived to take delivery. I was told that it was sent to be washed and detailed however, the first was washed off but it was delivered with water spots on the chrome. Also this car comes with the nav and the card was missing. We waited over an hour while they located another card so we would leave with what we paid for. Add this to my previous complaints about equipment not included and I am less happy with the dealership.

Jun 03, 2021 -

rocky2521 responded

I have a one week old 2021 CX-30 premium. What is missing from this car (auto dimming rearview mirror, front and rear sensors or what you call parking assist and less important fog lights) is almost a joke. I have not owned a car in twenty to thirty years with a manual mirror. In any case I know that Mazda is not going to do anything to make me even a bit happier do I will be stuck with this vehicle for three years after which I will gladly return it and never look at Mazda again. That these things are not in a PREMIUM trim is nothing short of horrible. The biggest problem, however is with the blue tooth phone connection. After almost five hours of research and experimentation I found that an Apple phone will not send a call to the car if you are wearing blue tooth hearing aids. Since millions of us elderly, hearing impaired people use these I can only assume that Mazda has something against hearing impaired people. In order to use your system correctly I have to go into settings on my phone and turn off one setting which I then have to turn back on when I leave the vehicle. I called your customer support number who had no idea so they sent me to your connect support who was totally a joke. If my car was not new he might have been able to help but he was unable to help me. Shame, Shame Mazda. I am beyond unhappy with this vehicle and am reaching out to you before I go to the internet to post my complaints. Again, SHAME, SHAME Mazda. I can only hope that someone seeing this cares about your product enough to try and help me…..

...
7
...