Mazda 112

MAZDA 112 DEC 1 2023. My check engine light came on and I was hearing brake noises, squealing dragging, rubbing. I brought my2021 CX5 Mazda(with 15,200 miles) in for servi My check engine light came on and I was hearing brake noises, squealing dragging, rubbing. I brought my2021 CX5 Mazda(with 15,200 miles) in for service to Mazda 112 in Medford . The dealer replaced a control sensor and told me they did not hear the brake noises and my brakes are fine. A few days later, the brake noises got worse I called Mazda112 and I would have to wait 3 weeks to come back in for them to check my brakes. After checking my brakes on DEC 23, 2023 The Mazda Service agent told me I needed front brakes on my 2021 CX5 (with 15,200 miles). I needed the rotors cut and new brake pads. I was shocked! I was told my (Garaged) CX5 was infrequently driven and because we had a lot of rain caused the rotors to rust and wear the brake pads, I had to pay over $340. to get my car back. This is the third and last CX5 we will lease or have serviced .from Mazda 112. The dealer did not give me my old brake pads. I checked the TSB (Technical Service Bulletins) that lists common issues with cars and found TSB #04-005-20-3687 talks about Premature Brake Problems (squeaking, dragging, grinding sounds) with my 2021 Mazda CX5. Mazda service agent told me she will have the Mazda technical diagnostic advisors look into why the brakes failed at 15,200 miles and contact me.. I have not heard back from anyone from Mazda.. I WAS TOLD THE MAZDA FACTORY DIAGNOSTIC REPRESENTATIVES ARE THE SAME MECHANICS WHO REPAIRED MY BRAKES! More

I spoke to a gentleman by the name of Matthew Petter and he took the time to show me a car I was interested in. He showed me around the car. I got inside to see all the features the car had to offer. I a he took the time to show me a car I was interested in. He showed me around the car. I got inside to see all the features the car had to offer. I asked him about price and financing as well as other issues pertaining to the car. He was kind, patient and understanding. I ended up not purchasing the car but the experience was definitely a positive one. Even the other staff at Mazda 112 was friendly. More

I was interested in the 2019 Dodge Durango that was advertised on the website. I visited the dealership and met James Boyd who was very accommodating and showed the vehicle to me. He was patient and an advertised on the website. I visited the dealership and met James Boyd who was very accommodating and showed the vehicle to me. He was patient and answered all my questions and addressed my concerns with the vehicle. The vehicle was pristine and I am very pleased with the experience at the dealership. More

My salesman Vinny Krisa made my car purchasing very smooth and easy. He found me exactly what I was looking for. He answered all my questions and I found him to be very knowledgeable. smooth and easy. He found me exactly what I was looking for. He answered all my questions and I found him to be very knowledgeable. More

This was my 5th dealership I visited in a month’s time. Dont waste time at other places that just post ads and then switch and bate you! Nick Favaloto was easy going, informative and really transparent Dont waste time at other places that just post ads and then switch and bate you! Nick Favaloto was easy going, informative and really transparent to work with. They did all they could to make me feel comfortable from the moment I walked in. Happy in my Zoom Zoom CX5!!! :) More

Very satisfied with my service of my CX9. Lenae was very helpful and took time to explain all services for my car Lenae was very helpful and took time to explain all services for my car More

I am very satisfied with Mazda 112. My salesman, Joseph Caggiano, always greets me when I come in to service my car. The price was fair and I would consider buying another car there. My salesman, Joseph Caggiano, always greets me when I come in to service my car. The price was fair and I would consider buying another car there. More

Finished the servicing process smoothly and explained more than what I am not asked, but need to know. more than what I am not asked, but need to know. More

You will get a fair price here. I know that for sure as I visited a larger Mazda dealer in Nasssu County and was given a price several thousand above MSRP! Definitely worth going t I know that for sure as I visited a larger Mazda dealer in Nasssu County and was given a price several thousand above MSRP! Definitely worth going to Mazda 112. Ask for Declan, a very nice salesman! More

Just leased my first Mazda, this dealership was fast and easy to work with. All staff members were courteous and knowledgeable. I highly recommend Mazda 112! easy to work with. All staff members were courteous and knowledgeable. I highly recommend Mazda 112! More