
Mayse Automotive Group Inc
Aurora, MO

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Car trouble is no fun! When your vehicle will not start it is frustrating to say the least! Mayse Service Department quickly began devising a plan for my situation. Their re When your vehicle will not start it is frustrating to say the least! Mayse Service Department quickly began devising a plan for my situation. Their response time to my service needs was quick. Bill was very helpful in explaining repairs needed on my vehicle. He kept me updated on the process. Everyone was friendly! More
Pleased We were a first time customer of Mayse and was very pleased and satisfied with the entire experience. The staff was friendly and knowledgeable. We wou We were a first time customer of Mayse and was very pleased and satisfied with the entire experience. The staff was friendly and knowledgeable. We would recommend them. More
Polite and attentive interaction and excellent service Shawn was kind and considerate and exhibited genuine concern regarding remedying the problem with my care. He arranged for me to have a vehicle to dri Shawn was kind and considerate and exhibited genuine concern regarding remedying the problem with my care. He arranged for me to have a vehicle to drive because a part needed to be ordered and promptly notified me when my car was ready He is a real asset to the Mayse Service Department. The repair took care of the problem and I am certainly satisfied with that. The person that I dealt with when paying the bill was courteous and very helpful. The accommodations while waiting are clean and well maintained and I was pleasantly surprised to see one of the TVs tuned to MSNBC rather than the typical Fox News channel. I have always found the onerous task of bringing my car in for service to pleasantly mitigated by the courtesy and professionalism I receive at Mayse Automotive Service Center. More
Great Team at Mayse to work with We had been trying to work with another dealership to trade in both of our vehicles for two new GMC vehicles. We were having to chase down the sales We had been trying to work with another dealership to trade in both of our vehicles for two new GMC vehicles. We were having to chase down the sales person. So we tried Mayse Online and we received a call promptly and text message. Our sales team that worked with us on our timeline, both our trades and had both vehicles that we wanted. They were extremely friendly and patient with us since we had our two children with us. I highly recommend taking the drive out to Mayse to work with this top notch team! More
Sean was very knowledgeable concerning our 2010 Enclave We took our 2010 Buick Enclave into Mayse to have a couple of lights replaced and to have the power steering checked out. Shawn, the service writer, We took our 2010 Buick Enclave into Mayse to have a couple of lights replaced and to have the power steering checked out. Shawn, the service writer, was very knowledgeable and quickly stated that he had a strong suspicion of what the problem might be and further stated that GM was fixing this problem at their expense due to a special situation program. I am certain this saved us a lot of money. Thanks Shawn! More
Friendly people. Good atmosphere. Steve Shively was a good person to deal with. Thanks for making it enjoyable. I even sent my son to buy a vehicle from these friendly folks. Thanks Steve Shively was a good person to deal with. Thanks for making it enjoyable. I even sent my son to buy a vehicle from these friendly folks. Thanks for the good experience. More
Smooth and Easy After a short conversation with Mike, he suggested a model, and brought up an example of that model. Ii was exactly what I was looking for, even thoug After a short conversation with Mike, he suggested a model, and brought up an example of that model. Ii was exactly what I was looking for, even though I didn't know it before then. He then showed me two examples of the model to compare options, and I made my choice, and the deal was sweet. I then spoke with Tripp about financing options. He made that part painless. I can't say enough about how easy the purchase was. More
Excellent, courteous, and professional service When I started looking for a vehicle Mayse was the first place I wanted to visit. We had a great buying experience when we purchased a car for my husb When I started looking for a vehicle Mayse was the first place I wanted to visit. We had a great buying experience when we purchased a car for my husband a couple of years ago and I decide why go somewhere else. I was not disappointed! Eric in sales was friendly, easygoing, and knowledgeable, and made shopping a great experience. Jeff in finance is the best! He helped with our last purchase and he made it happen again, he worked until he got our loan exactly how we wanted. I love my vehicle but after driving it a couple of weeks a problem came up with the radio. I made one call to the service dept. and Shawn stepped up and made sure I didn't have to worry about a thing. He stayed in contact with me until the problem was fixed. Talk about a pro! I don't think I will ever shop anywhere else for vehicle. We are Mayse auto family! More
I never felt pressured or stressed. The salesman visited with me on the lot just like a friend or family. There was no intimidation and pushy vocabulary, just easy conversation. He liste The salesman visited with me on the lot just like a friend or family. There was no intimidation and pushy vocabulary, just easy conversation. He listened to my request and worked to find the best deal for me. He explained the prices to me and help me pick out the best option for me. He was so efficient with the paper work that our time spent was relatively short. He and his team new the answer to every question I had about tags, titles, insurance etc. I even used his computer to print out my "proof of insurance" right on his printer. He hand wrote down some instructions for me to program in some special features on my new car. The trade-in car was given top dollar even though it wasn't worth much. All-in-all I can honestly say that I will be coming back for my next vehicle and look forward to it. More
best shopping experience I ever had I went to the dealership to look at a few cars that I saw online because I was needing a more dependable car. I knew what kind of car I wanted and I a I went to the dealership to look at a few cars that I saw online because I was needing a more dependable car. I knew what kind of car I wanted and I always hated when previous dealers tried to talk me into cars I didn't want. Met Ehren in the lot and he was fantastic. I told him what I was wanting, got me the keys to look at the vehicles and test drove with absolutely no pressure. He has a great personality and was fun to talk and joke around with. Never once did he try to talk me into a different kind of car. Then we went to Tripp in financing and he was fantastic too. Explained all the options, and got us taken care of. These two guys is what makes a car dealership successful. These guys are true assets to this company! I know next time I purchase a new car Ehren is my go to guy! Thanks to everyone at Mayse for their dedication and hard work! More