Mayse Automotive Group Inc

Malibu Hybrid My experience was satisfactory. I have requested, and not yet received, a printout of the service performed when MAYSE purchased the vehicle. Would li My experience was satisfactory. I have requested, and not yet received, a printout of the service performed when MAYSE purchased the vehicle. Would like to add to my service history going forward. Please email me if/when my request has been completed. Thank you. More

Very professional I drove 3 hours to pick up my car, it was that good a deal. I would do it again under the same situation...so there! I drove 3 hours to pick up my car, it was that good a deal. I would do it again under the same situation...so there! More

Service Department I appreciate the people and their hard work in the service department. Thank you for all you do and keep up the great job!! Have a great day!! God B I appreciate the people and their hard work in the service department. Thank you for all you do and keep up the great job!! Have a great day!! God Bless More

A very pleasant experience. we bought a very nice used vehicle at a reasonable price. The staff we're very accomadating and stayed late to make the deal. We would highly recomme we bought a very nice used vehicle at a reasonable price. The staff we're very accomadating and stayed late to make the deal. We would highly recommend Mayse Automotive Group to all our friends and family. Thank you once again for a very pleasant experience. Ray and Tammy Harris Springfield, Mo. More

minor repair Shawn Kelso greets his customers in a friendly manner. He keeps you updated on the progress and it is a pleasure to have a caring person. Shawn Kelso greets his customers in a friendly manner. He keeps you updated on the progress and it is a pleasure to have a caring person. More

Purchased 2016 Program Impala We recently purchased a 2016 Program Impala LTZ. Saw this car on their web site. Called ahead about the car and talked to Drew. Drove 50 miles to s We recently purchased a 2016 Program Impala LTZ. Saw this car on their web site. Called ahead about the car and talked to Drew. Drove 50 miles to see the car. Drew had the car ready for us to see when we arrived. Car was as described and as expected. Drew was very helpful while showing the car and throughout the purchase process. Worked with he and Rick Mayse on the final price and correcting the few minor discrepancies that can be expected on a previously driven car. Probably gave a few dollars more than we should have but the car is exactly what we wanted and the price was fair. Correction of the discrepancies were handled by sales but repaired by the service department in a professional and timely manner. This was my first experience with Mayse Auto and found it to be very pleasant while meeting our needs completely in sales, finance, and service. I will look to Mayse for future purchases. More

Tire wear The last time I was in I was told I needed new tires before winter. This time I was told front were 50% and rear were 30%. Apparently did not need n The last time I was in I was told I needed new tires before winter. This time I was told front were 50% and rear were 30%. Apparently did not need new tires before winter. Also told service manager I needed tires balanced - especially right front. Manager came to me a little while later to inquire if my wheel had been shaking. I informed him I had hit a curb - which satisfied him. Felt as if because I am a woman he didn't think I knew when a tire needed balancing. I have been driving for 50 years so I know when a tire is out of balance. I'm also glad I didn't take his word for it on my tires the previous visit - was that because I was a woman too? More

Terrific customer service!!! I just recently purchased a new 2017 GMC Acadia. This is my 4th or 5th car purchased from Mayse. Needless to say, I have received nothing less than gr I just recently purchased a new 2017 GMC Acadia. This is my 4th or 5th car purchased from Mayse. Needless to say, I have received nothing less than great customer service! They treat you with respect and try their best to fit you with the car you are looking for. Mike Whitsel is a super guy to work with, patient, & very knowledgeable about the different vehicles. Stan will get you a great price for your trade-in, too!! Overall, I am very pleased with my experience with Mike, Stan, & Tripp. More

very good people to deal with. Good dealership to work with when buying a car or truck. Overall I treated good and the sales people work very hard to get me the car I wanted. Good dealership to work with when buying a car or truck. Overall I treated good and the sales people work very hard to get me the car I wanted. More

Had a bad experience, they made it right. We will see.. Three things, I wish I could share pictures. We had our vehicle in for it's first service, oil change, tire rotation and such. When we picked up our v Three things, I wish I could share pictures. We had our vehicle in for it's first service, oil change, tire rotation and such. When we picked up our vehicle the tech placed the service reminder 5" down and 4" from the left post right in the middle of my view, no big deal to move but really? Then we drove home and when we got there oil smell and smoke was coming from under the hood, I looked and there was oil on the engine, not a little oil, but a lot. A couple of drops would have dissipated in the 45 mile trip home so it was a lot, so that was the second thing, I was mildly upset, but things happen. But then #3 got me going, the next morning when we got in the truck my wife looked at the headliner over the drivers door and told me there was a greasy handprint and another spot which was probably made from the techs dirty hat. The dealership took care of it at their considerable expense the very next day and detailed our vehicle completely. So I will review the next trip, hopefully better than this review. I want to stress, Mayse took care of the problem right away, but it should have never happened in the first place. They filled our truck with gas as an extra, which I appreciated, and told me every effort would be made so this does not happen again. More