Mayse Automotive Group Inc

Oil change Staff is always friendly when my wife and I take our cars to get serviced at this location. My wife and I will be in the market for a new SUV soon and Staff is always friendly when my wife and I take our cars to get serviced at this location. My wife and I will be in the market for a new SUV soon and have talked about going to Mayse in Aurora to make this purchase because of the friendliness of their customer service. More

Under Water Sold my brother a truck that started having issues right away. Took it to his mechanic and his mechanic found the truck had been submerged in water. Sold my brother a truck that started having issues right away. Took it to his mechanic and his mechanic found the truck had been submerged in water. Dealership refused to stand by their product. BUYER BEWARE! More

Beyond Insulting Trade Price 2008 Chevy 2500HD Crew Cab, 4WD, Duramax w/ 142K miles. NADA book is $24K Retail, $19K trade, truck has over $5K in aftermarket accessories to include 2008 Chevy 2500HD Crew Cab, 4WD, Duramax w/ 142K miles. NADA book is $24K Retail, $19K trade, truck has over $5K in aftermarket accessories to include Pro Comp lift, 20” wheels w/ new 33” tires, very nice looking truck that gets a lot of compliments...Mayes offered $9K trade value. Absolutely ridiculous. Will never shop this dealership again. More

Worst dealership I’ve ever dealt with I drove 6 and a half hours to buy a new Dodge pickup they had listed online. First, they couldn’t do the advertised price because I didn’t qualify for I drove 6 and a half hours to buy a new Dodge pickup they had listed online. First, they couldn’t do the advertised price because I didn’t qualify for certain rebates. So why advertise it at that price? Second, they “forgot” to mention that the truck was on their lot when a TORNADO destroyed part of the building until I was halfway there. When I got there we discovered a few issues. Nothing major, except one of the fender flares was cracked and would need to be replaced. I called around and found out it would cost $600 to replace and paint it. They wouldn’t discount the truck or pay to have it done. I wasted 13 hours on driving there, put 800 miles on my truck and spent $200 on fuel. I would stay away from these crooks at all cost. More

TERRIBLE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I do not typically write reviews but as a customer I am EXTREMLY DISAPOINTED>> Addition to my previous review, I bought a 2013 Chevy equinox in Januar I do not typically write reviews but as a customer I am EXTREMLY DISAPOINTED>> Addition to my previous review, I bought a 2013 Chevy equinox in January 2019 &owned this car for less than 90 days. For the second time it was a quart and half low on Oil, I replaced the tired as they were dry rotted and the right rear tire wouldn't hold air. Not to mention the CHECK ENGINE light is on now. I paid $9100 for this car and the sales manager GREG POE told me there is nothing they can do I need to contact the service department & basically that is expected of a car 6 years old. I was sold a piece of JUNK!!!!! DO NOT BUY FROM THIS DEALERSHIP... More

Terrible customer service!!! I had a written agreement when I bought my truck and they didn’t fix my door or honor it at all. After having the truck for less than a month it start I had a written agreement when I bought my truck and they didn’t fix my door or honor it at all. After having the truck for less than a month it started knocking, so I took it to them , because they said they stand behind their vehicles. They sold me a truck with bad lifters and it ended up damaging the camshaft. But when it came down to it, they wouldn’t return my calls or emails! Jennifer the salesman was good to when buying it , wouldn’t help at all while trying to get it fixed. So I ended up getting it fixed at a shop and it cost me $3000. Terrible customer service! DO NOT buy here. More

Excellent, respectful salesman with good communication skill Online search revealed Mayse was expecting delivery of the 2019 Chevy Volt I wanted. Two days after it arrived, I drove 60 miles to look at it, bough Online search revealed Mayse was expecting delivery of the 2019 Chevy Volt I wanted. Two days after it arrived, I drove 60 miles to look at it, bought it, and drove it home. Mike respectfully answered all of my questions and rode with me on a test drive to practice the amazing parking assist feature, new since I bought a 2013 Volt. I originally exchanged email with Luis Marrero. Both Luis and Mike were excellent, respectful car salesmen that I would recommend to others. Before I drove off, Mike rode with me to the service department and introduced me to a technician so I would know where to take it for service. More

Fantastic Experience My first experience with Mayse was in October, 2017. Easy peasy, bought the car, it's been great. I returned there in February of 2019 to see about My first experience with Mayse was in October, 2017. Easy peasy, bought the car, it's been great. I returned there in February of 2019 to see about buying another car. Drew Setzer, the salesman from 15 months prior, recognized me and asked how the Nissan I bought was doing. We looked at a couple cars, narrowed it down, and bought one on the spot. Fast, friendly, can't recommend them highly enough. More

Wonderful Car Shopping Experience The Mayse Automotive group made our car buying experience enjoyable and comfortable. From our initial telephone contacts through the twenty-five and r The Mayse Automotive group made our car buying experience enjoyable and comfortable. From our initial telephone contacts through the twenty-five and reviewing process, we were treated as appreciated customers with all of our questions answered in a respectful and courteous manner without any pressure sales techniques. The pricing, incentives eligibility and finance options were all clearly and honestly presented, all of which was greatly appreciated. Even my wife indicated that this was the first time she ever enjoyed a car buying experience. In summary, we are pleased to encourage anyone considering a vehicle purchase to included the Mayse Automotive group on your "must visit" dealership list. Happy driving! More