
Mayse Automotive Group Inc
Aurora, MO

Filter Reviews by Keyword
By Type
Showing 1,987 reviews
My canyon They helped get me in my new canyon that was right for me would recommend to family and friends very accommodating and helpful and friendly overall gr They helped get me in my new canyon that was right for me would recommend to family and friends very accommodating and helpful and friendly overall great dealership More
Poor buying experience I felt rushed by the sales person, not before the sale was complete, but after. I felt like he ditched me once the papers were signed, even though I I felt rushed by the sales person, not before the sale was complete, but after. I felt like he ditched me once the papers were signed, even though I had a few questions. I felt "pushed through" by finance, obviously selling me things I didn't need. I also called back several days later to make a change on my service contract. I told the person helping me (Pat or Pam?) that I was displeased with my experience, but I received no response from her or anyone else at the dealership. I have since canceled any "extra" that I purchased at the dealership. More
New Car My wife and I live about 2 hours away from this dealership and this is the second car we have purchased from them. They have treated us very well on b My wife and I live about 2 hours away from this dealership and this is the second car we have purchased from them. They have treated us very well on both occasions and I would buy from them again! More
The buying experience The salesman was professional and not overly pushy. He listened to our requirements and helped us to find a vehicle that met them. It was a pleasant e The salesman was professional and not overly pushy. He listened to our requirements and helped us to find a vehicle that met them. It was a pleasant experience. More
Excellent car buying experience Trading with Mayse is always a great experience. They had what I needed at a great price. The whole process was fast and easy. Great service!! Trading with Mayse is always a great experience. They had what I needed at a great price. The whole process was fast and easy. Great service!! More
great experience 10 - STARS - Wow this was the greatest experience ever in purchasing a vehicle. I truly had fun looking for my vehicle and I thank Zach for making i 10 - STARS - Wow this was the greatest experience ever in purchasing a vehicle. I truly had fun looking for my vehicle and I thank Zach for making it fun and using a golf cart to putt around the lot of 900 vehicles. My arthritic knees did hurt and my vehicle choice that as well. Matt made me feel at home in the mind boggling paperwork process, felt at ease. Two issues only 1) ID OT form expired 2 days prior to purchasing the vehicle - just doesn't fly with state license office. Talked to Service -who said bring in and go to Quick Lube and they will take care of this. I was promised a front license plate holder would be ordered by Zach. Left 2 messages and no return call. Finally spoke to Service - they do not show anything ordered under my name - Hm forgot me already fellas?. These have to be such a fluke. The State of Missouri possibly going back to just one license plate but they haven't made a decision yet. SUGGESTION: Beside this email, you need a team of people to contact vehicle purchasers to make sure everything is OK to handle issues rather then nearly 2 weeks after a purchase. multiple voice mails left and no response isn't good These VM's need to be answered the same day they come in. Just good business practice. More
great experience We were not sure on which car we really wanted and Eric brought up different cars so we could compare cars side by side. When we made our decision he We were not sure on which car we really wanted and Eric brought up different cars so we could compare cars side by side. When we made our decision he took us to Matt and the paperwork was completed in no time. Very pleasant experience More
Happy This is the third vehicle we've purchased from them. We've been very pleased with vehicles, sales, and salesman, David Brown. When we need another This is the third vehicle we've purchased from them. We've been very pleased with vehicles, sales, and salesman, David Brown. When we need another vehicle we will come to Mayse first.. More
Over and above I flew in from California. I was picked up and taken to the dealership to see my car waiting for me. All checked out and gassed up for my journey home I flew in from California. I was picked up and taken to the dealership to see my car waiting for me. All checked out and gassed up for my journey home. Drew, my salesman, was exceptional. He set up my phone to work from the car and got onstar going. Showed me the navigation stuff and I was off on my road trip. More
2006 Cadillac DTS Simply the easiest and fastest car trade transaction ever!! Would deal with them anytime!! Duell was so helpful even though he was busy. Took the ti Simply the easiest and fastest car trade transaction ever!! Would deal with them anytime!! Duell was so helpful even though he was busy. Took the time to answer every question and didn't hesitate to bring our counteroffer to his supervisor. Offer was accepted and even brought in a windshield repair person to fix a small star at no extra charge. More