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Mayse Automotive Group Inc
Aurora, MO
1,987 Reviews
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April 11, 2017
Pleasant purchase, substandard detail My wife and I purchased a 2016 Buick LaCrosse that had been a program car that one of the dealership owners had driven and put about 12,000 miles on. My wife and I purchased a 2016 Buick LaCrosse that had been a program car that one of the dealership owners had driven and put about 12,000 miles on. Because It had been driven by someone with a small child and family when I test drove the car i noticed that there was spilled drink in the cup holders, crumbs around the gear shift and in round the seats in the back seat. After we decided on a price, Ehren, the salesman, sent the car to detail and a be fueled up. While that was happening I returned to Branson to my bank to pick up the check for the purchase of the automobile. When I returned I gave them the check, they gave me the keys and then Ehren walked us through the computer system of car and showed us how to sync our phones. He then sent us out with a handshake, a smile and a hat. When we got in the car to leave that's when I noticed that they'd only put about half a tank of gas in the car which at the time I thought, " well I didn't negotiate for a full tank," but he did say he was going to fuel up the car I assumed that meant fill it up. It wasn't until I stopped to get some coffee and fill the car up the rest of the way that I noticed that the cup holders were never cleaned and the area around the gear shift still had the crumbs. It was raining that day so I thought maybe I would give them a pass. It wasn't until the day later when we found the pacifier and Dry Cereal in the backseat. Although the purchasing experience was pleasant and exceptional I really did enjoy purchasing this car, they have a lot left to be desired in the detail department. More
by davythebarber
Verified CustomerEmployees Worked With
Ehren Clark, Jeff Silvey
April 11, 2017
service They do a good job for being a big company.don't pressure you but tell you and show you to keep your car maintain.their price's are fair and reasonabl They do a good job for being a big company.don't pressure you but tell you and show you to keep your car maintain.their price's are fair and reasonable.have been truthful with me More
by Driller
Employees Worked With
Bill Baremore
April 11, 2017
5000 mile oil change, etc. Everyone was friendly and helpful with recommendations on what needed to be done to car. Did not have to wait more than 30 or 45 minutes for my car. Everyone was friendly and helpful with recommendations on what needed to be done to car. Did not have to wait more than 30 or 45 minutes for my car. Coffee was good. More
by CRSSPFLD
Employees Worked With
Mike Warnow
April 08, 2017
Excellent Customer Service David Brown was extremely helpful, knowledgeable, and was able to address all my questions that I had when I was looking for a used pickup. David Brown was extremely helpful, knowledgeable, and was able to address all my questions that I had when I was looking for a used pickup. More
by jlredburn
Employees Worked With
David Brown, Rob Bieber
April 07, 2017
Very good experience buying our vehicle! We had a pleasant experience with Mayse, friendly, professional and sincere. We were impressed with Eric, he called us the next day to be sure ever We had a pleasant experience with Mayse, friendly, professional and sincere. We were impressed with Eric, he called us the next day to be sure everything was to our satisfaction and Rob, the finance guy, was very pleasant and professional. More
by linaus
Employees Worked With
Rob Bieber, Kelby Parks, Eric Perryman
April 06, 2017
No followthrough. We got a nice car for a good price, but don't expect anything extra after you negotiate the price down. They sent the car to "detail" while we were in We got a nice car for a good price, but don't expect anything extra after you negotiate the price down. They sent the car to "detail" while we were in the finance office. Once we got home we discovered the same french fries in the seat tracks & the same dirt in the dash pockets. The salesman was supposed to followup on some radio programming features...still waiting for the call. More
by Buickbuyer
Employees Worked With
Rob Bieber, Sam Ruiz
April 05, 2017
Great dealership...worth the drive from Ozark, MO. Just bought a Buick convertible from Allen Erwin at Mayse Automotive. He went the extra mile to make sure we were completely satisfied with our purch Just bought a Buick convertible from Allen Erwin at Mayse Automotive. He went the extra mile to make sure we were completely satisfied with our purchase. Matt Molica in Finance was very professional. He took the time to explain all of our financing options, and what added services/features were available. We drove past several other GM dealerships to get to Aurora - and it was worth the drive! I will be returning when it's time to replace my F-150 pickup truck. More
by Mike & Debbie Vennekotter
Employees Worked With
Matt Molica, Allen Erwin
April 04, 2017
Used Car / Service Recently purchased our 5th vehicle from Mayse and it had an issue with the windshield. They took care of it and got me back on the road. Just good pe Recently purchased our 5th vehicle from Mayse and it had an issue with the windshield. They took care of it and got me back on the road. Just good people to work with. Will buy again. More
by Vtail
Employees Worked With
David Brown, Mike Warnow
April 04, 2017
2017 Sierra 1500 Denali Ultimate Steve was great to work with and took time to explain all aspects of this vehicle. No high pressure like some dealers. They had vehicle that I wanted Steve was great to work with and took time to explain all aspects of this vehicle. No high pressure like some dealers. They had vehicle that I wanted and held it until I could get there. Great discount from Mayse, and discount from GM. Matt was also great to work with in finance. More
by Jack
Employees Worked With
Mike Lanphier, Matt Molica, Steve Shiveley
April 04, 2017
Traded for newer car We have bought our last three vehicles from David Brown at Mayse Motors in Aurora, Missouri. Working with David is always a positive experience. He We have bought our last three vehicles from David Brown at Mayse Motors in Aurora, Missouri. Working with David is always a positive experience. He always places us in a vehicle that meets our wants and needs. Trip Cook is a very knowledgeable and professional representative of your company. Our next vehicle will come from their dealership. I will refer anyone to see David at Mayse Motors. More
by jdean1917
Employees Worked With
Tripp Cook, David Brown
