Mayse Automotive Group Inc

I had my tires rotated and balanced I enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with th I enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with the tires and Mike got the situation fixed for me I really appreciate it how they do businessI enjoyed the knowledgeable staff and especially Mike and the feedback he gave me I had taken my car to to other places and still had problems with the tires and Mike got the situation fixed for me I really appreciate it how they do business More

Great service So glad I bought my Traverse at Mayse. Got me the exact car I wanted. Got me great financing the same day. Just had a wreck and was in new car witho So glad I bought my Traverse at Mayse. Got me the exact car I wanted. Got me great financing the same day. Just had a wreck and was in new car without any hassles. Guys got me in quickly for oil change and back on the road. Thanks More

Was disappointed in the sales experience and knowledge staff We found a Jeep online that we liked to purchase for my son. We filled out the form online (to save time at the dealership) for pre-approval of a loa We found a Jeep online that we liked to purchase for my son. We filled out the form online (to save time at the dealership) for pre-approval of a loan for the Jeep, which was a button under the Jeep info on the website. We drove an hour to go look at the vehicle, and we get there, test drive it, everything looks good. Was told it would pass inspection and everything worked. We get ready to deal on it and we told him we were financing it, he just then stated that we could not finance it because it is under a certain amount, we were not told this prior to driving the hour there(one way), even when he had called me before we planned to go look at it. We sit in his office, and get a loan through our bank and were ready to drive off the lot, only to be told since the deal was done after 2 pm that we would have to make the hour drive(one way) again tomorrow to pick up said vehicle. We were not able to make it the next day, so we picked it up the following day. We told them to have everything ready because we were going to an event and had the whole family with us, to include a toddler. Once again we were told 30 mins tops, that was not the case, it took more than an hour, you ever try to keep a toddler busy and out of things for an hour? We finally get the Jeep and we go, fast forward to that night, the passenger headlight didn't work, it was like pulling teeth to get them to call our local dealership to set up an appointment and when they did, the salesman did not call to inform us we had an appointment, I had to call him. Two days later the driver's side headlight went out and instead of fighting with them again we just replaced that one ourselves. As well as a new A/C compressor that went a few days after that. I know it is "as is", but they should thoroughly go through the vehicles before they say they are good and sell them off the lot. Four hours of drive time, one cranky toddler, two new headlights, and a/c compressor(including recharge). We now have another decent Jeep added to the two we already have. More

Not a happy camper My car is under warranty. At the time of purchase we were told oil changes were included. Then I was charged and the incorrect mileage recorded. I t My car is under warranty. At the time of purchase we were told oil changes were included. Then I was charged and the incorrect mileage recorded. I turned around and went back to have it corrected and they refunded my $60. Sixty bucks for an oil change on a dinky car that takes 4 quarts? I also had some trim warping (also under warranty, which they verified). I was told they don't have a body shop and I would have to take it somewhere else. Really? So they can't read an odometer, won't do the included oil changes without a post card sent in the mail, hence the $60 initial charge, (although I would guess all of that is generated via computer program which should also be able to look up my account/warranty information) and they don't have a body shop or wouldn't direct me to an approved shop for their warranty on the car they sold me. So, no, I'm not a happy camper. More