Mayse Automotive Group Inc

Do not waste your time. We bought a 2015 Dodge Ram on Saturday August 26th, Sunday September 3rd the truck wouldn't start. We called Mayse on Monday to inform them of the pro We bought a 2015 Dodge Ram on Saturday August 26th, Sunday September 3rd the truck wouldn't start. We called Mayse on Monday to inform them of the problem and Greg was very professional and helpful, he suggested we get a jump and take it to Orileys to have the truck looked at and figure out the cause of the problem. Our battery was completely shot so Greg offered to reimburse us for the new battery. On Tuesday we drove the truck back from Illinois to Mayse to have the service department figure out the cause of the drained battery. Shawn insisted the truck was fine and there was no other problems however, he suggest we get a "We Owe" in case something happens with the battery again. When we went to get our check from Stan Davidson all we got was attitude. He was very rude and unapologetic and refused to give us a "We Owe". We were also questioned by several other employees as to why we did not just go to the dodge dealership even though we were in a small town in Illinois that did not have a Dodge dealership. After arguing with Stan about wanting the "We Owe" he finally decided to give us a rental and Mayse would take the truck to the Dodge dealership and have them inspect our truck for further issues. The customer service at this place with the exception of Shawn and Greg is a complete joke. More

Large Dealership Selection, Small Town Dealership Experience John Ellis is the most knowledgeable Auto and Truck Sales Rep I have ever dealt with. This is our second purchasing experience from John. We will cont John Ellis is the most knowledgeable Auto and Truck Sales Rep I have ever dealt with. This is our second purchasing experience from John. We will continue to ask for him in our future automotive purchases! More

Was taken care of very well, pleased with the service All persons very efficient and took good care of my car my care was serviced and every thing explained to me as to what they had done to service my ca All persons very efficient and took good care of my car my care was serviced and every thing explained to me as to what they had done to service my car I appreciated this. More

oil change I was treated in a timely manner. I received quality work at a reasonable price. The waiting room was nice and roomy. did not have to wait to long. I was treated in a timely manner. I received quality work at a reasonable price. The waiting room was nice and roomy. did not have to wait to long. More

Easiest car buying experience ever Past experiences with Chevrolet dealer's have left a sour taste on my palate. With the encouragement of my mom she recommended Mayse. I took a chance Past experiences with Chevrolet dealer's have left a sour taste on my palate. With the encouragement of my mom she recommended Mayse. I took a chance and it was the best. Kelby and crew did a great job. Absolutely NO pressure to purchase anything. Going anywhere else is unwise. I will be buying future vehicles from them. Now if they would only sell motorcycles as well...................... More

Best Service Experience Ever My vehicle was due for its first oil change. My husband, Mike, brought my vehicle in for servicing and this is what he had to say about his experienc My vehicle was due for its first oil change. My husband, Mike, brought my vehicle in for servicing and this is what he had to say about his experience. "Best service experience he ever had so when our 4 free oil changes are used up, he will continue to bring the car there for oil changes." Not that to me says a lot about Mayse and their employee's. My husband has absolutely no complaints which is a first! More