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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

November 29, 2020

We arrived to Eric walking out the door to meet us. After looking at a couple models and comparing features we decided on a redline Equinox. Pricing was easy and professional. More

by Zeke2008
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Eric Perryman
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that Eric provided you with a great purchasing experience! Please don't hesitate to reach out for any of your future automotive needs!

November 28, 2020

Thanks to Shawn for getting us in and back on the road during our vacation You are great people to work with Thanks again Les Spencer More

by Lesless3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that Shawn and our service department provided you with a great experience.

November 05, 2020

Andrew in sales was great!!! how ever the Finance guy was the worst one i've ever done business with! let me just go ahead and explain, we found a car told the salesman that we were already approved through More

by jacobrpoulson1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tripp Cook, Rob Bieber
Nov 09, 2020 -

Mayse Automotive Group Inc responded

Jacob, I am very sorry to hear that your experience here at Mayse was not completely positive. You'll see by our thousands of positive reviews across multiple platforms, that this is not typical. It is always our goal offer our customers the best financing options possible. According to Experian, credit scoring systems allow people to shop for the best rates on car loans without having a negative impact on their credit scores. They do so by counting all inquiries for auto loans within a given period of time as a single inquiry. A two-week period allows plenty of time for a person to be pre-approved by their own lender, or for a car dealership to shop their loan application with multiple lenders. It is certainly never our intention to mislead or otherwise create negative experiences for our customers. If you'd like to speak about your experience further, please call us directly.

Nov 09, 2020 -

jacobrpoulson1994 responded

I did call directly first of all and got hung up on by the finance manager which is whom I was directed to. Second it did do a negative impact on my credit. Third I had financing already lined up so they didn’t need to shop it around like they did. So if you would like to discuss this further feel free to contact me.

November 02, 2020

Bought a new 2020 Jeep Renegade. Even though I didn't qualify for all the discounts (knew that before going in) they were still cheaper than any other dealership around!! Such a pleasant, no pressure ex More

by Bhanebrink
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Zac Feith
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! Please don't hesitate to reach out for any of your future automotive needs!

October 01, 2020

Karen is super friendly when she answers the phone! Chris was wonderful to get my truck in the very next morning. He let me know up front what the problem was and the timing and cost. Since it was go More

by kjlange1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso, Karen Richmond, Chris Wallace
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that our service department provided you with a great experience! Please don't hesitate to reach out for any of your future automotive needs!

September 20, 2020

I have bought 3 cars from Mayse , and my father has bought 2 cars and a truck from them . All around great service . And John Kieny is always great. More

by AJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kieny
Sep 22, 2020 -

Mayse Automotive Group Inc responded

Thank you for a great review, AJ! I am so glad to know that John has provided you and your family with great purchasing experiences on multiple occasions. As always, please reach out for any future auto needs, as we are here to help!

September 17, 2020

If a dealership isn't excellent in all areas I don't deal with them. I would go to another dealer for all my needs More

by cartervirgil1
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Tripp Cook
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!

August 01, 2020

Chris, Casey and Mike, in alphabetic order, always provide an excellent experience that is professional and timely. All work is discussed and completed as agreed. More

by klemons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey, Tripp Cook, Mike Warnow, Chris Wallace
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! Please don't hesitate to reach out for any of your future automotive needs!

July 22, 2020

David Brown is an awesome salesman that will go the extra mile to help with you're buying experience... Would recommend anyone looking for a new vehicle to check out Mayes dealership in Aurora Mo.. More

by 40johndeer
Recommend Dealer
Yes
Employees Worked With
David Brown, Jeff Silvey
Jul 22, 2020 -

Mayse Automotive Group Inc responded

Thank you for a great review! We sincerely appreciate your kind words. I am so glad to know that Dave and the team provided you with a great purchasing experience. Please reach out for any future auto needs. We are always here to help!

June 14, 2020

Absolutely awful experience.. they did not want to help me and just looked at me like I was a waste of time.. tried to talk to the manager and he didn’t even sit and talk to me. Just told me he couldn’t bu More

by RPointer
Recommend Dealer
No
Employees Worked With
Andrew, Matt Mayse, Mike Warnow, Luis Marrero
Jun 15, 2020 -

Mayse Automotive Group Inc responded

Ryan, I’m very sorry to hear that your experience with the sales team here at Mayse was not completely positive. This is certainly never our intention! Our internet pricing is typically our best price. Most customers appreciate our no-haggle, low-pressure philosophy. I’m very sorry that this is not what you expected from our store. We would love to have the opportunity to do business with you, but we understand if this is not possible!

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