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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

August 07, 2018

No worries here Everyone is professional and courteous and we consider being well taken care of when we’re there I would recommend buying a car there because of the More

by g3s75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, John Kieny, Bill Baremore, Chris Wallace
Sep 20, 2018 -

Mayse Automotive Group Inc responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Mayse Automotive Group, we value our customers and we look forward to seeing you on your next visit. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 06, 2018

Great customer service Very easy to deal with and goes out of their way to accommodate your needs. Thanks for everyone who put this deal together for our family. Thanks More

by williamsnodgrass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 06, 2018

Wouldn't honor price they listed on their website Found a vehicle that we were very interested in on their website. Called to inquire about it and possibly tell them to hold it for us so we could purc More

by drawmonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Kieny
Aug 06, 2018 -

Mayse Automotive Group Inc responded

I'm sorry to hear that you did not have a positive experience with the sales team here at Mayse. We recently experienced a system error that affected the pricing on multiple vehicles in inventory. The pricing on this vehicle will be updated online with the correct pricing later today. It is never our intention to mislead our customers, as we wish for every person to leave the dealership with a positive impression of the business. Once again, I sincerely apologize for the error.

August 06, 2018

Experience was top rate Great service and communication with Mike Pullen and Jole Baum. They were the only sales and finance people we felt like actually cared enough to comp More

by tony.kirkup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pullen, Joel Baum
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Tony, thank you for reviewing your time spent at Mayse Automotive Group. We are so pleased that Mike and Joel were able to provide you with such exceptional service. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 06, 2018

Fast. Easy. Complete. I was in and out in no time. The staff was extremely friendly as well. I like the jigsaw puzzle in the waiting room. Nice touch. More

by davidkade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Sep 20, 2018 -

Mayse Automotive Group Inc responded

We really appreciate your feedback, David. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you wont hesitate to reach out to us. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 04, 2018

Oil change, in and out in 45 min. Good service and the lube writer is easy to deal with and knows how to handle customer service. Very friendly. The car was returned in great condition More

by pimski48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier
Sep 20, 2018 -

Mayse Automotive Group Inc responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely Anna Eley, Marketing Manager, anna.klem@mayse.com

August 03, 2018

Mayse, THE ONLY PLACE TO GO! Great prices, friendly dealer,, and no pressure! If you have a problem with your vehicle right after purchase, they quickly take care of it.No questio More

by KRONKOWK
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, John Kieny, Rob Bieber, Bill Baremore
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 03, 2018

Great service Took my car right in & started the process of seeing what was wrong with it - very timely & courteous! The service team works diligently to have your More

by karen_smith3520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 03, 2018

Epic Customer Service Had a small issue with the air conditioner in my wife’s new Buick Enclave. Mayse service came to Springfield, delivered a loaner car, fixed the proble More

by twolowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mayse, Bill Baremore
Aug 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm so glad to hear that Bill and the service team here at Mayse were able to provide you with such thorough and efficient service. For any future auto needs, please do not hesitate to give us a call. We are always here to help!

August 02, 2018

Honest and professional The service department at Mayse Automotive went above and beyond what was expected. The kicker is that didn't have to. Honesty isn't something normall More

by darrelsparkman47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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