Back

Mayse Automotive Group Inc

Aurora, MO

not yet
rated
1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

Directions

By Type

Showing 1,987 reviews

August 15, 2018

Oil change Fast and friendly. Always keeping me updated on my service while I'm in the waiting room. They also let me know what upcoming service I will be needin More

by heaton7113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for the kind words. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 15, 2018

New way of doing bussiness i guess. Not happy with what was given for tread in. Had to wait 4 days get the title is wrong, No operators/owner manuals in truck had to wait 5 working days More

by lgcfleener2001
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mayse, Tripp Cook, Allen Erwin
Oct 10, 2018 -

Mayse Automotive Group Inc responded

I'm very sorry to hear that you did not have a completely positive experience with the sales team here at Mayse. It is never our intention to create negative experiences for our customers, as we wish for everyone to leave our dealership with a positive impression of the business. We hope that the issues that you've had during your business do not deter you from giving us another chance to show you our commitment to customer care. Please reach out if there is anything that we can do for you in the future.

August 13, 2018

bought a new Cruze It was my first time buying at Mayse, but I had used their service department in December, 2017 for another car. I was very very satisfied both ti More

by jamesmichaelshea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier, Zac Feith, Joel Baum
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 11, 2018

Quick and Efficient The service center was very busy that day and I did not have an appointment to get oil changed. They worked me right in and had less than an hour wait More

by rachelgyger1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Baremore, Shawn Kelso, Mike Warnow, Karen Richmond, Chris Wallace
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Rachel, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 10, 2018

service My review Great service very personal attention great waiting area lots of area to walk around while waiting hardly had time to walk car was done More

by royalcg57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Aug 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm glad to hear that the service department provided you with such speedy service. Please do not hesitate to give us a call or stop in for any future auto needs. We are always here to help.

August 09, 2018

Service Experience Great service. We have bought our last three vehicles at Mayse. The service was friendly and our salesman worked quickly to finish our purchase beca More

by HONEYB75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown, Zac Feith
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 09, 2018

they always go the extra mile I really enjoy going there, they take such good care of my vehicle, explain everything that was done, and are so friendly. The waiting area is clean More

by tiabremer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Warnow
Aug 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for your kind words! It's always great to hear that our service staff is providing friendly and thorough experiences for our customers. As always, please do not hesitate to call or stop in for any future auto needs. We are always here to help.

August 09, 2018

GREAT PEOPLE AND PRICE VERY NICE GROUP TO BUY FROM...PRICE WAS LOWER THAN ANY I COULD FIND I WILL USE THEM NEXT TIME (ASK FOR KELBY) VERY NICE GUY More

by fossilfarm1972
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Kelby Parks
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 08, 2018

Oil change Amazing customer service, job well done, efficient, takes care of what is needed, will explain things when needed, and listens to what you have to say More

by kimculp2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Eley
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

August 07, 2018

Great service Staff is easy to work with and provide good customer service. We have bought several cars at Mayse and we have always had smooth transactions and stre More

by kamp20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Rob Bieber
Aug 16, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your experience! I'm so glad to hear that Ehren and the sales team here at Mayse have provided you with consistent and low-pressure purchasing experiences. As always, please do not hesitate to give us a call or stop in for any future needs. We are always here to help.

...
32
...