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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

August 15, 2021

Very good buying experience no pressure overall good experience left me alone to look at the car and drive it I will buy here again More

by bf62a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Setzer
Aug 16, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! Please don't hesitate to reach out for any of your future automotive needs!

August 11, 2021

Great service Department. Dealt with Chris. I highly recommend dealing with him. Has been honest and up front with everything. More

by Vfrman02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Aug 12, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!

Aug 12, 2021 -

Vfrman02 responded

Its nice to go to a dealer that will actually give you the time working on your vehicles. I live in NW Arkansas and two dealers here would not give me the time of day since I did not buy from them for warranty work. I bought the truck from you guys and Chris never asked once If I bought it there until after our conversation about my situation. That was after the work was done too. I will definitely be making the hour and half drive there to get my work done and would buy from you again. Not sure what Chris's last name is, he works the Mopar/Ram part. Great guy, he was honest with me with everything and that means alot. Should give him a pat on the back and a raise. Not many guys like him in the industry. Thanks again.

August 04, 2021

They always take good care of my vehicle and gets me in and out fast will continue to use tbem I never worry about it not being done right More

by rick3ddelivery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wallace
Aug 09, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!

August 02, 2021

I just purchased a new Terrain and Eric was very helpful. Also Laz in finance was very nice and efficient More

by Christine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz, Eric Perryman
Aug 09, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!

July 30, 2021

Was knowledgeable about what the problem was and how to fix it. Had an appointment and was taken care of at the appointment time did not have to wait. More

by kwinters51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Aug 02, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that you had a great experience with our service department. As always, don't hesitate to reach out for any of your future automotive needs! We are here to help.

July 26, 2021

Always on time, stands by quote, courteous and informs about other possible issues. Clean and comfortable waiting area. Everyone is always friendly and considerate and helpful. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso, Mike Warnow, Karen Richmond
Jul 26, 2021 -

Donna responded

Thank you for great service-as always.

Jul 27, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that you had a great experience with our service department. Please don't hesitate to reach out for any of your future automotive needs!

July 02, 2021

Everyone was very friendly and knowledgeable. I would definitely do business with them again. From sales to the financing they all made it very easy More

by Gharp1949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laz, Mike Barnes
Jul 27, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that Mike and Laz provided you with a great purchasing experience! Please don't hesitate to reach out for any of your future automotive needs!

June 25, 2021

Internet sales man was snotty, I called to confirm a vehicle was available, I was asked when I would be there. When I showed up the vehicle smelt like smoke so bad and the inside of the car had trash sh More

by Jessicayoung09
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Lanphier, David Brown
Jun 30, 2021 -

Mayse Automotive Group Inc responded

Jessica, I am very sorry to hear that your experience here at Mayse was not completely positive. This is certainly not the norm, as we take customer satisfaction very seriously here at Mayse. It is never our intention for a customer to leave the dealership with a negative impression of how we do business. You'll see from our thousands of positive reviews, this is not the norm. Again, I am very sorry that your perception of our store was not a positive one, and I hope that in the future you are willing to give us another chance to prove our commitment to customer care! If you'd like to speak about this further, please reach out directly!

May 06, 2021

I have purchased 4 vehicles from Mayse and have nothing but good praise to give. They are fair and easy to work with! I will definitely buy from them again and again. More

by sclandrum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ellis
May 10, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review! I am glad that you had a great experience with our sales department. Please don't hesitate to reach out for any of your future automotive needs! Thank you for choosing Mayse!

May 02, 2021

Mike was the best I told him what I was looking for and he took me right to the vehicle I bought I absolutely love the vehicle he walked me through how everything on the car worked I am very pleased with M More

by grannygreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Mike Barnes
May 03, 2021 -

Mayse Automotive Group Inc responded

Thank you for a great review!! I am glad that Mike and Tripp provided you with a great purchasing experience. Please don't hesitate to reach out for any of your future automotive needs.