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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

September 13, 2018

Awesome, very friendly Mayse had the best price on the vehicle that I was looking for my retirement vehicle. And I love the car. Hope I have many Happy and new adventures in More

by renitann428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ehren Clark, Rob Bieber
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to share your feedback regarding your experience at Mayse Automotive Group and congratulations on your purchase! Buying a new car is a huge step and were honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 13, 2018

great We have bought four cars from Mayse and have been pleased. We would buy from them in the future. They are all very friendly and easy to work with. More

by LBWAGONER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Kelby Parks, John Ellis
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thanks so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 12, 2018

Top notch. No pressure People were kind and respectful of me, my desires, and my time I felt that I was heard No pressure. All my questions were answered More

by lynnemitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 12, 2018

Awesome experience. Very professional Been doing business with mayse automotive for 18 years. Very professional and good prices. Highly recommend. Very good bunch of people. Like I said I More

by elitedent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug crisp. , Mike Lanphier, David Brown, Jeff Silvey, Mike Pullen, Rob Bieber, John Ellis
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. I am glad that our team has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 10, 2018

Excellent Service OK I'm normally not a 5 star giver...but these guys were above and beyond to fix the damage done by Wal-Mart Service Center and get our van back into More

by GS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kelso
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us this great review! I'm glad we could get your car all fixed up and back in good running order. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 08, 2018

fast and very caring for me and auto nice work had truck in for service very pleased with everthing quick and very nice people to work with will sure be back soon maybe a new ride in the future More

by rdterry44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Perryman
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for leaving us this review. I'm very happy to hear that you were pleased with the service you received from Mayse Automotive Group. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 07, 2018

Sucky service! Our family has dealed with Mayes for years. Today my husband and I went and drove an hour to buy a new truck and not only did the same sales guy that More

by Jenholman21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Pullen, Luis Marrero
Sep 07, 2018 -

Mayse Automotive Group Inc responded

Jen, I'm very sorry to hear that you did not have a positive experience with the sales team here at Mayse. It is uncommon to hear that, as we currently hold a 4.8 out of 5 star rating on DealerRater. To be considerate of your tight schedule that you informed us of, we called on another sales person to help you today, as your family salesman was working with another customer. In regards to negotiations on your trade-in, we try to offer our best deals up-front. Unfortunately you expected a considerable amount more than what Kelly Blue Book offered. It is never our intention to create negative experiences for our customers. Again, I apologize that your experience was not completely positive today.

September 05, 2018

Smoked in but not disclosed by dealer. My wife and I do not smoke. I have copd. A disabled Vet. of 33 years. The smell of smoked repulses me. So we are trying to remove the smell. Other th More

by frankiedavid5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tripp Cook, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don't hesitate to contact me if you'd like to discuss them in greater detail. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 05, 2018

My experience at maybe automotive Group I found the dealership to be very clean and neat, everyone was very kind and helpful, salesman was friendly made me feel at home and answered all my More

by gmckee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

September 05, 2018

Best ever Very helpful and didn't take long.made it a good experience.will tell more people about your good service. Thank you again. Showed us everything about More

by susanpetit60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Bieber, Luis Marrero
Sep 20, 2018 -

Mayse Automotive Group Inc responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Anna Eley, Marketing Manager, anna.klem@mayse.com

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