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Mayse Automotive Group Inc

Aurora, MO

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1,987 Reviews

2032 S Elliott Ave

Aurora, MO

65605

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Showing 1,987 reviews

July 09, 2013

Shane was great to deal with this time, as the previous times we have bought cars through him. My wife and I would not hesitate to go back! More

by andterry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Davis
June 13, 2013

Fantastic experience on looking for a car online, and follow-up was more than I would have ever expected. I have heard about the reputation of this dealership, and everything was true, they really are ex More

by paulbdr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 01, 2013

Has been hands down the worst experience I have ever had with a used car, very unfortunate it turned out like it did as I chose this dealer for a reason, but was sadly mistaken and highly disappointed!!!... More

by Harmony1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mayse
Apr 02, 2013 -

Mayse Automotive Group Inc responded

Harmony, I wanted to reach out to you again in regards to your SRX. I am sorry that you have had issues, however; I have made every effort to work with you to resolve those issues. As you know, we have fixed several issues with your vehicle at our expense, in addition to offering to trade you even with a year new (and more expensive MSRP) SRX. I know you preferred a different vehicle, but I cannot exchange you for a more expensive vehicle in addition to what I have offered you. I am willing to work with you on a different vehicle, but; I will not take a loss on a more expensive car. I understand your frustration but I have been very willing to work with you and make this situation right. Regards, Matt Mayse

March 02, 2013

Hiccup after sale, Shanes making right. This shows respect of wanting to make sure companys name is kept positive and interested in having happy customers. More

by forxtreme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2013 -

Mayse Automotive Group Inc responded

Thank you so much for sharing! Shane will take good care of you and sorry for any inconvience. Let me know if you need anything else!

February 07, 2013

I want to express my grave disappointment in my latest experience. My wife and I bought a truck from Ehren several years ago and had a great experience. We have decided it is time to buy a truck and tho More

by Pitcher29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ehren Clark
Feb 09, 2013 -

Mayse Automotive Group Inc responded

Brandon, I do apologize for the situation and that you felt we did not do all we could to earn your business. I have reviewed Ehren's call logs and it does appear that he placed calls to the number on file a few times and was unable to reach you.. If we can do anything else for you please let me know. Christine

January 13, 2013

My wife and I have bought 2 vehicles from Mayse in the last 2 weeks. I have never before had such a pleasant experience buying cars/trucks. We never felt pressured or uncomfortable through the whole proc More

by danduen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lanphier, Jeff Silvey
December 14, 2012

There was a large variety of vehicles to consider, friendly salesman, good company to work with. John Kieny was our sales rep. He listened to everything we liked, disliked, needed or preferred. We l More

by susan.henson.71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kieny, John Kieny
November 29, 2012

Overall, the dealership itself, Mayse Automotive Group gave the feeling of still being a small town business. Our salesman, Serge Antonuk was exceptional. He made you feel comfortable standing in that hug More

by equicat24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 15, 2012

We had been shopping for a couole of weeks and had only We had been shopping for a couole of weeks and had only had very bad experiences, so it was very refreshing to actualy do business with someone who w More

by resatrader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Brown
November 15, 2012

This dealership was recommended to us and was worth the drive from Springfield. Very knowledgeable staff, friendly, professional, and clean. Mike knew everything about each vehicle we looked at, he had th More

by s.lohman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Whitesel, Mike Whitesel
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